Pharmacovigilance Analyst

Há 7 dias


Sao Paulo, Brasil Bausch + Lomb Tempo inteiro

Analista de SAC Senior

Atendimento receptivo e ativo através dos canais de atendimento da BL e registro dos contatos nos sistemas da empresa.

Interface com o departamento de Qualidade para tratativa dos potenciais desvios de qualidade dos produtos.

Execução do processo de troca ou reembolso dos produtos e gestão do estoque dos produtos, em interface com a empresa terceirizada responsável pela logistíca.

Interface com o departamento de Farmacovigilância ou Tecnovigilância para reporte dos eventos adversos.

Elaboração de relatórios.

Desenvolver, revisar e atualizar processos e sugerir melhorias para a área.

Revisão dos materiais promocionais e artes, verificando a conformidade dos canais de atendimento do SAC.

Participação do processo de recolhimento de produtos ou ação de campo, quando aplicável e auditorias.

Cumprimento dos processos, políticas e metas anuais.

Interface com as áreas internas, garantindo boa comunicação e alinhamento organizacional.

São Paulo



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