Solution Consultant, Entry

About Kinaxis:
**About Kinaxis**:
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because _People matter _at Kinaxis.

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Europe and around the world as we continue to innovate and revolutionize how we support our customers.

Our regional offices serve as centralized hubs where employees and customers from across Europe can come together to work towards solving some of the biggest challenges facing supply chains.

About the team:
The Solution Consultant Entry, as a developing professional, will be responsible for understanding Kinaxis customers’ most pressing business performance challenges and will be committed to helping our customers solve complex issues in their supply chain management practice. The incumbent will work with new and existing customers and will provide expert guidance in integrating our product offerings so that our customers can start to experience the immediate value of Kinaxis solutions.

About the role:
**Key Responsibilities**
- Configure Kinaxis RapidResponse software based on customer business requirements, ensuring solution configurations are of high quality, aligned with user stories, and completed in accordance with timelines.
- Support senior consultants in reviewing and researching possible solutions to meet customer requirements.
- Collaborate with senior consultants on assignments and assist with research for configurations for customer requirements for complex deployments.
- Update documentation for solution implementation.
- Perform the validation and testing of the solution and capture user feedback.
- Support data management and data integration-related activities, under the direction of senior consultants and support deployment workshops by preparing documentation with the help of the Solution Architect and taking notes during the sessions.
- Perform training of customer end users on the configured solution.
- Deepen knowledge of supply chain best practices and the RapidResponse solution.
- See to any other reasonable project-related task assigned.

**Primary Skills and Qualifications**
- Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology or a related field.
- Passion for working in customer-facing roles and able to demonstrate strong interpersonal, communication, and presentation skills.
- Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment.
- Excellent problem-solving and critical thinking skills, able to synthesize a high volume of complex information to determine the best course of action.
- Works well in a team environment and can work effectively with people at all levels in an organization.
- Ability to work in a collaborative matrixed environment with multiple team members.
- Ability to communicate complex ideas effectively, both verbally and in writing.

**Role Specific Skills and experience**
- Technical skills such as SQL, R and Java Script are a definite asset.
- Open to travel 75% on average and 100% occasionally and can work effectively when working remotely from client sites.

Why join Kinaxis?:
**Work With Impact**: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

**Work with Fortune 500 Brands**: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.

**Social Responsibility at Kinaxis**: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
- People matter_ at Kinaxis and these are some of the perks and benefits we created for our team:

- Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and ca