Agility Lead

**JOB DESCRIPTION**
The Global Technology (GT) group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

As an experienced Agile Guide, your mission is to help the GT organisations team of innovators, product owners, product managers, agility leads and technologists unlock their agile potential to deliver next-level solutions that improve the way our business is run. Your expertise in various domains including lean, culture, collaboration, facilitation, process improvement and a focus on delivering value will be counted on to set direction and solve complex and mission critical problems, internally and externally. Your quest to embracing leading-edge technologies and Agile Frameworks inspires your team to follow suit.

The Agile Guide will have a deep understanding of the Agile domain and a passion for continuous improvement and coaching.

**Essential Duties**:

- Coaching and delivering products that enable the organization.
- Increase program wide alignment using Scrum and other agile frameworks.
- Help the team identify impediments and suggest ways to remove dependencies.
- Foster strategic relationships within the team, program and wider in the GT organization.
- Facilitating, evaluating and guiding Scrum team and multi team events.
- Mentor the team on agile values, principles, and practices.
- Help guide the team on how to use Agile to delight customers.
- Guiding the team on how to become self-organized.
- Support the team in their continuous improvement journey.
- Partner with the business agility coaching team assess the agile fluency, health and maturity of the team and coach to higher levels, at a pace that is sustainable.
- Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
- Facilitating getting the work done without coercion, assigning, or dictating the work.
- Facilitating discussion, decision making, and conflict resolution.
- Assisting with internal and external communication, improving transparency, and radiating information.
- Providing all support to the team using a servant leadership style whenever possible and leading by example.
- Track and socialize metrics that help the team learn and grow through continuous improvement.
- Help identify educational opportunities for the team and their stakeholders and partner with the business agility coaching team to offer that training.
- Connect with other Agile and training orgs within the firm to share ideas and collaborate where possible.

**Required Skills/Experience**:

- Scrum Alliance CSM certification or Scrum.org PSM I or SAFe SSM.
- Good skills and knowledge of Lean, servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Knowledge of various well-documented patterns and techniques (example: Scrum, Kanban, XP, story mapping, example mapping, transformation plans, operating models, scaled agile frameworks).

**Preferred Skills/Experience (Any of these is a plus)**:

- Experience in playing the Agile Guide, Scrum Master or RTE role in a SAFe program.
- SAFe SA, SSM, LeSS practitioner, or other Scaling certificate/experience.
- Scrum Alliance ACSM or CSP-SM or Scrum.org PSM II or PSM III.
- Product Owner Certification such as CSPO, SAFe PO/PM or PSPO.
- Awareness or experience with widely successful Agile techniques: User Stories, BDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, Mobbing, etc.
- Applicable knowledge of the technologies used by the team.
- Excellent communication and mentoring skills.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ reli