R&d/ts&d Technologist Consumer Solutions

That means that we make diversity and inclusion diversity and inclusion a priority—because sharing our perspectives and building on each other’s ideas will drive innovation. Could you imagine yourself in a place like this?

Dow has an opportunity for a Senior** R&D/TS&D Technician for Consumer Solutions**

located in **Jundiai (Brazil)**, responsible for The Technical Customer Service (TCS) is a global team of experienced, cross-market trained tech nical professionals who provides readily accessible, resp onsive, best in class technical support for Dow Consumer Solutions. This group is often the first contact a prospective customer have as well as a vital technical resource for our distributor partners. The global TCS team supports more than 50,000 interactions from various contact methods every year. TCS is aligned to the R&D function and is an extension of TS&D.

**Main Responsibilities**:

- Answer customer and distributors technical inquiries coming from Dow web site or received by Dow's Customer Interaction Group.
- Provide Product Literature
- Provide Technical/Application Support
- Product Recommendation
- Product Specification Request

**Other activitoes are**
- Generate Sales Leads in CRM platform
- Support selected marketing activities: campaigns, tradeshows, webinars, etc.
- Sup port proofreading, updating and translating selected technical contents
- Provide general technical trainings and support to distributors
- Requests samples to customers and distributors.

**Required qualifications**
- University Degree in Chemistry, Chemical Engeneering, or equivalent.
- English and Spanish skills, as this person will be part of a Global team and the scope of the job is LAA countries.
- Fluent English in verbal and written communications.

**Your preferred qualifications include**
- Advanced Spanish in verbal and written communications.
- Previous experience working with Silicones.

**Your skills, knowledge, and abilities include**
- sense of urgency.
- communication skills.
- work in teams, sense of collaboration

Dow Offers:

- A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
- On-going learning opportunities within a diverse, inclusive and rewarding work environment
- Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth
- The chance to work within a global company and interact with colleagues from around the world
- Opportunities that spark your imagination and ignite your passion to help others

**About Dow**

Dow (NYSE: DOW) combines global breadth, asset integration and scale, focused innovation and leading business positions to achieve profitable growth. The Company’s ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company, with a purpose to deliver a sustainable future for the world through our materials science expertise and collaboration with our partners. Dow’s portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer care. Dow operates 106 manufacturing sites in 31 countries and employs approximately 35,700 people. Dow delivered sales of approximately $39 billion in 2020. References to Dow or the Company mean Dow Inc. and its subsidiaries.