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Salesforce System Architect

2 semanas atrás

Curitiba, Brasil Pantheon Inc. Tempo inteiro

This position applies technical SalesForce expertise to identify opportunities for continuous improvement and design new solutions with the guidance and support of the Solution Architect.
The SA will assist SalesForce administrators and developers on day-to-day technical guidance, design solutions for new business requirements while also assisting with new project and initiatives

**Responsibilities**:

- Work with internal customers to gather requirements for implementation of configuration changes, support development and testing
- Serve as technical mentor for team members
- Keep abreast of Salesforce releases, features and best practices.
- Make recommendations to Management and Business Advisors regarding the best option to be implemented as appropriate.
- Continuous improvement keeping the knowledge and training up-to-date.
- Improve quality of solutions already delivered through constant analysis of incidents
- Prepare and maintain training docs and foundation guidelines up-to-date.
- Follow and understand Agile Methodologies (Kanban, Scrum, ).

**Primary Skills Required**
- Deep knowledge on Salesforce administration
- Object and Fields
- Security & Sharing (Profiles & Permission sets, Sharing rules )
- Automation tools (workflows, approval processes, process builder, flows )
- Bigger focus on Sales and Service Clouds
- Ability to produce good design documents to deliver sound solutions
- Ability to quickly learn both technical and functional processes - curiosity
- Good decision making and business judgment with customer focus
- Leadership skills - lead without authority, determination, adaptability and creativity
- Excellent interpersonal skills and teamwork competencies
- Excellent problem solving / analysis skills
- Fluency in English

**Desired technical skills**
- SalesForce Release Management tools (ant, change sets, Salesforce DX)
- Microsoft Azure and Mulesoft knowledge
- Knowledge of C#, Apex and Java languages
- SalesForce certifications are appreciated to confirm technical competency