Agent

**Responsibilities**
:

- Create work orders from system or manually
- Perform an entitlement check via system support and identify T&M opportunities
- If the entitlement is not recognized by the system - clarify the status with Contract Manager - Take customer specific clauses into consideration when planning
- Technically Plan a Work order (map a work type / task list or manual planning: Define and search out all required materials, tools, services and resources)
- Identify CIM opportunities and link work order (if applicable)
- Reassign a work order to Technical Support Engineers if advanced planning is required OR to Upstream if commercial clarification is required
- Forward work order to the next role

**Qualifications**
:

- Technical background with experience in Wind turbines
- Good understanding of entitlement / commercial customer specifics - Ready to read into technical documentations and drawings-Affinity to work according to processes and navigate in technical (commercial) related systems
- Structured and detailed working approach -Self-organization / good time management and stress resistant
- Technical communications skills
- System user of MS Office, SAP and Salesforce
- Experience in a technical and administrative background
- Affinity to work according to processes and navigate in different systems
- Structured and detailed working approach.
- Proficient with IT systems and familiar with database and planning tools
- Work experience For 4MW platforms.

**Competences**
:

- Technical background with experience in Vestas turbines
- Good understanding of entitlement / commercial customer specifics
- Ready to read into technical documentations and drawings - Affinity to work according to processes and navigate in technical (commercial) related systems
- Structured and detailed working approach
- Self-organization / good time management and stress resistant
- Technical communications skills
- System user of MS Office, SAP and Salesforce

**Data limite de inscrição: 30/10**

**Cidade base: Natal/RN**

Join us if you would like to work in an international and motivated company where we work collaboratively every day to remain the global leader in the renewables sector. You will be part of a committed team in an organization characterized by being innovative, innovative, and professional. A team that operates and supports multiple windfarms and their daily operational needs.

**BEWARE - RECRUITMENT FRAUD**

**DEIB Statement**

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

**About Vestas**

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.