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Data Management
2 semanas atrás
**The Company**
A better understanding of the Earth creates a better world for all. Seequent brings together industry-leading earth modelling, geo-data management, and team collaboration software.
Because when everyone can see the full picture, they can make better decisions that benefit people and the planet.
Every day, our customers in over 100 countries work to develop vital mineral resources more sustainably, design and build better infrastructure, protect the environment, source renewable energy, and help resolve historical challenges such as groundwater contamination and ageing infrastructure.
We’re here to help them. That why we’re constantly evolving at the forefront of technology and geoscience - from Cloud accessibility, to 3D modelling, to digital collaboration.
Headquartered in New Zealand with our team located in 25 locations around the world, Seequent is a high growth, people-centric success story. We’re passionate, curious, Earth lovers.
Ready to help change the world? Join us.
- Seequent is a Bentley Systems company, working together to build a better future._
**The Role**
Seequent is a world leader in the development of geoscience software. We believe a better understanding of the Earth leads to a better world for all. Our solutions enable customers to connect and communicate data, so they can make better decisions for people and the planet.
Our diverse teams include geo-professionals, software engineers, salespeople, and marketing specialists. Our people help customers solve the complex problems of today - and work towards the bigger solutions of tomorrow.
Seequent has ambitious plans to continue expanding around the globe by developing new innovative solutions to lead the market in geoscience modelling and data management. Many of these solutions are critical to the operations of our customers, and we are looking for a Data Management with the drive to ensure that Seequent can exceed our customers’ expectations.
As a Data Management, you are a member of a best-in-class Global Support Team, that acts as the first point of contact for many of our end users around the global. As a member of this team, you will provide hands-on technical support to ensure that customer inquiries are handled professionally, efficiently, and in a timely manner. The assistance you provide customers will range from connectivity issues through to geoscience solution specific issues.
The value our Support Team contributes to the success of our customer is of key strategic importance to the future of the company. We aim for a best-of-class Support organization with the ability to scale effectively as we continue to grow.
**In this role, you will have the opportunity to**:
- Assist in the creation of Self
- Help content such as quick start guides, learning paths, and On-Demand Training materials.
- Look for opportunities to improve processes and, where appropriate, design a solution and champion its adoption
- Contribute to the design and build of effective global, cross-functional resources to maintain agreed services levels affordably and effectively
**In order to be successful in this role, you should have**:
- Post-secondary degree in Computer Science or Geo-related science (or equivalent)
- 1 to 2 years of experience in a customer focused IT, Application Support or a support role within the earth sciences industry
- Highly computer literate
- Written and verbal commercial level English
- Excellent Spanish or Portuguese communication skills, both verbal and written.
***Why you will enjoy working with us..**
- Educational Assistance and Professional Membership reimbursement
- Leverage our training and development to advance your skills and progress your career
- Health benefits package, generous vacation and regular yoga classes and Wellness Webinars to support employee wellbeing
- We offer flexible work hours
- There are plenty of opportunities to build social connections with a diverse range of individuals, including our annual Hack Yeah innovation event
- We offer our employees a Global Employee Referral Program, providing a personal bonus, as well as Seequent donating to an environmental tree planting organization
**Inclusion + Diversity**
In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience.
If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs. Please provide details in your cover letter of any accommodations needed.
**How to apply
