Scheduling Specialist

**Company Description**
We proudly stand as a premier developer and provider of innovative products and services tailored for the entertainment sector. With a workforce boasting over 21,000 talented individuals spread across more than 40 global markets, we thrive in areas of product innovation, software development, IT solutions, and comprehensive business support.

At the heart of our success lies a dynamic and creative environment, fostering unparalleled opportunities for both personal and professional advancement.
**Job Description** We’re opening our first studio in Brazil—and we’re looking for a Scheduling Specialist to join our team at Evolution São Paulo.**

Scheduling Specialist plays a crucial role in coordinating and managing schedules to ensure efficient and effective operations within the organization. Employee’s primary responsibility will be to develop and maintain accurate schedules for various departments, teams, or individuals, ensuring optimal resource allocation and workflow management, which involves revising and updating of scheduling principles, requesting additional features for automation of the schedule patterns, and for training and educating stakeholders on the usage of the agreed principles. This position requires a close cooperation with team leaders, supervisors, and other stakeholders to ensure smooth coordination of activities and adherence to timelines.

**Main Responsibilities**:

- Review, revise, and update scheduling principles in Madrid - includes all schedule events (vacations, sick leave, maternity, paternity leaves, etc.)
- Create, update, review of Knowledge bank of best practices of Scheduling.
- Creation of schedule patterns.
- Manage and approve or reject any schedule events (vacations, sick leave, maternity, paternity leaves, etc.), ensure appropriate coverage is in place.
- Use various internal systems including but not limited to JIRA, WIKI, MS Office, and scheduling software NEVOS, etc.
- Initiate scheduling efficiency changes, implement different procedures to improve schedule management and workflow.
- Perform other duties, as asked by the manager, which are related to this position, and which meet the qualifications.
- Training of new employees or other managers to cover scheduling duties while out office.
- Point of reference for other key stakeholders regarding schedule.
- Clearly and timely communicating changes to procedures.
- Establish and maintain cross departmental cooperation.
- Provide, when required, additional job training to game presenters/shufflers, as well within the department.
- Manage projects and deadlines set by your direct managers.
- Propose initiatives and ideas that will benefit the department.
- Manage ad-hoc situations which may occur on shift in appropriate manner to still be able to deliver all products.

**Qualifications** Experience & Qualifications Required**:

- Proven experience in scheduling, resource management, or a similar role, preferably in a fast-paced environment.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Excellent spoken and written English skills, Portuguese language skills as an advantage.
- Solid computer skills, particularly in Microsoft Office
- Experience in developing standards and procedures;
- Ability to make independent decisions and escalate issues appropriately
- Willingness to work full-time and in rotating shifts, including nights and weekends
- Strong interpersonal and soft skills: analytical thinking, multitasking, and a high sense of responsibility
- Capable of maintaining confidentiality, managing urgency, and delivering results under pressure
- Friendly, energetic attitude with strong problem-solving abilities

This job description outlines the general responsibilities and qualifications expected of a Scheduling Specialist. It is intended to provide a comprehensive overview but may not encompass all tasks and duties associated with the role. Specific responsibilities may vary depending on organizational needs and individual job assignments.
**Additional Information** We offer**:

- A key role in launching and managing our first studio in São Paulo, Brazil
- Competitive remuneration package
- A unique opportunity to gain extensive hands-on experience
- Professional and personal development opportunities