Account Manager, Google Workspace

2 semanas atrás

Sao Paulo, Brasil Google Tempo inteiro

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.
- 2 years of experience with sales/relationship management in the technology industry in a SaaS and/or cloud environment.

Preferred qualifications:

- Experience translating analysis and insights into actionable business plans.
- Understanding of the technology market.
- Ability to manage multiple tasks with shifting priorities and varying deadlines.
- Organizational and project management skills.

**About the job**:
The Google Cloud Small-and-Medium Business (SMB) team focuses on working with small and medium-sized businesses. In this role, you'll bring Google's portfolio into SMB companies around the world, handling complex customer and stakeholder relationships with ease.

The Google Cloud teams work with schools, companies, and government agencies in order to make them more productive, mobile, and collaborative. As such, you will help to ensure that customers get a tailored experience, from initial contact to full on-boarding with Google Cloud. You will also work closely with Google's SMB Account Management team to ensure that existing customers are optimizing Google’s suite of products.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Manage a portfolio of existing Google Workspace customers to maintain and grow their existing business.
- Work with reseller partners to generate business opportunities within their customer base.
- Identify opportunities to advocate for other products (such as Google Cloud Platform).
- Share customer feedback with Product and Marketing to improve the overall customer experience.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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