Data Center Technician

Há 4 dias

Sao Paulo, Brasil A100 ROW Servicos De Dados BRA Tempo inteiro

3-5 years of IT support experience.
- At least 2 years of experience collaborating with multiple teams to resolve customers' issues.
- 1-2 years work experience in the creation of standard operation procedures and knowledge base articles.
- Fluency in Portuguese and English (verbal and written).

Job summary

Amazon is looking to hire a highly motivated, best-in-class Data Center Technician to join our growing team within infrastructure operations and provide hands on support for its Data Center location. Scope of work includes: Manage work and priorities through ticketing system and coordination with Data Center Manager; troubleshooting and repairing servers with hardware and network issues. Work involves hardware diagnostic and replacement of failed components. Must be able to work effectively with minimum supervision and handle multiple priorities.

Technician will be allocated in the São Paulo state, however will also provide remote support to other Data Centers in the region when required. They'll be responsible for day to day incident management of servers, networking equipment and cabling.

The Data Center Operations is a team and this position is to work on non-business hours
- Hands on experience with x86 architecture based systems.
- Experience with Linux or similar OS.
- Knowledge of network design, protocols and troubleshooting.
- Understanding of storage devices.
- Understanding of scripting languages.
- Must exhibit good written and verbal communication skills in both Portuguese and English. Spanish is a plus.
- Perform hardware troubleshooting and components replacement.
- At least 2 years of experience providing leadership to more junior team members
- Highly organized and able to coordinate complex tasks with other team members.
- Proven track of providing creative solutions to recurring problems and last minute capacity demands.
- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment) is a plus

  • Data Center Technician

    1 dia atrás

    São Paulo, São Paulo, Brasil A100 ROW Servicos De Dados BRA Tempo inteiro

    3-5 years of IT support experience.- At least 2 years of experience collaborating with multiple teams to resolve customers' issues.- 1-2 years work experience in the creation of standard operation procedures and knowledge base articles.- Fluency in Portuguese and English (verbal and written).Job summaryAmazon is looking to hire a highly motivated,...

  • Data Center Technician

    2 semanas atrás

    Sao Paulo, Brasil A100 ROW Servicos De Dados BRA Tempo inteiro

    S/BS in Information Systems, Computer Science or related area. - May be coupled with certifications to include CCNA, CCNP and JNCIA. - Proven knowledge on Hardware troubleshooting and isolation test on high performance equipment - Proven knowledge on Linux troubleshooting - Proven Knowledge on TCP/IP networking, cabling, optic types, test equipment such as...

  • Data Center Technician

    2 semanas atrás

    São Paulo, São Paulo, Brasil A100 ROW Servicos De Dados BRA Tempo inteiro

    Proven knowledge on Hardware troubleshooting and isolation test on high performance equipment- Proven knowledge on Linux troubleshooting- Proven Knowledge on TCP/IP networking, cabling, optic types, test equipment such as VFL, power meter, and OTDR.- 3-5+ years of mid-level and/or enterprise experience in a highly dynamic environment, experience working in...

  • Data Center Technician

    2 semanas atrás

    São Paulo, São Paulo, Brasil A100 Row Servicos De Dados Bra Tempo inteiro

    AS/BS in Information Systems, Computer Science or related area.- May be coupled with certifications to include CCNA, CCNP and JNCIA.- Proven knowledge on Hardware troubleshooting and isolation test on high performance equipment- Proven knowledge on Linux troubleshooting- Proven Knowledge on TCP/IP networking, cabling, optic types, test equipment such as VFL,...

  • Data Center Technician

    2 semanas atrás

    São Paulo, São Paulo, Brasil A100 Row Servicos De Dados Bra Tempo inteiro

    A S/BS Complete.- May be coupled with certifications to include CCNA, CCNP and JNCIA.- Proven knowledge on Hardware troubleshooting and isolation test on high performance equipment- Proven knowledge on Linux troubleshooting- Proven Knowledge on TCP/IP networking, cabling, optic types, test equipment such as VFL, power meter, and OTDR.- 3-5+ years of...

  • Data Center Technician

    2 semanas atrás

    São Paulo, São Paulo, Brasil A100 Row Servicos De Dados Bra Tempo inteiro

    A S/BS Complete.- May be coupled with certifications to include CCNA, CCNP and JNCIA.- Proven knowledge on Hardware troubleshooting and isolation test on high performance equipment- Proven knowledge on Linux troubleshooting- Proven Knowledge on TCP/IP networking, cabling, optic types, test equipment such as VFL, power meter, and OTDR.- 3-5+ years of...

  • Data Center Technician

    1 dia atrás

    São Paulo, São Paulo, Brasil A100 ROW Servicos De Dados BRA Tempo inteiro

    S/BS in Information Systems, Computer Science or related area.- May be coupled with certifications to include CCNA, CCNP and JNCIA.- Proven knowledge on Hardware troubleshooting and isolation test on high performance equipment- Proven knowledge on Linux troubleshooting- Proven Knowledge on TCP/IP networking, cabling, optic types, test equipment such as VFL,...

  • Data Center Technician

    Há 4 dias

    Sao Paulo, Brasil A100 ROW Servicos De Dados BRA Tempo inteiro

    S/BS in Information Systems, Computer Science or related area. - May be coupled with certifications to include CCNA, CCNP and JNCIA. - Proven knowledge on Hardware troubleshooting and isolation test on high performance equipment - Proven knowledge on Linux troubleshooting - Proven Knowledge on TCP/IP networking, cabling, optic types, test equipment such as...

  • Senior Data Center Operations Technician

    Há 4 dias

    Sao Paulo, Brasil A100 ROW Servicos De Dados BRA Tempo inteiro

    Bachelors Degree (BA or BS) in computer science or management or equivalent experience - 2+ years of Linux, UNIX administration - 2+ years troubleshooting Network installation and configuration - 2+ years triaging and repairing data center fiber optic cabling/systems and network hardware At Amazon, we strive to be Earth's most customer-centric company where...

  • Data Center Technician DCT

    2 semanas atrás

    São Paulo, São Paulo, Brasil ORACLE Deutschland B.V. & Co. KG Tempo inteiro

    LocationVinhedo/SPResponsibilitiesProvide post-sale technical support on-site to carry out reactive and proactive tasks.Perform installation services for new equipment as required.Serve as a Data Center Technician for OCI, diagnosing and resolving data center hardware and network infrastructure issues using ORACLE's diagnostic tools.Record work performed in...