Kotra] 호주, Hyfy Hotel, Operations Manager

대표자

seyun Kim

자본금

정보없음

업종

호텔업

설립연도

2024년

매출액

정보없음

사원수

10 명

주소

275 Macaulay Rd, North Melbourne VIC 3051

홈페이지

**자격요건**:

- 경력

무관-
- 학력

전문대학 졸업-
- 외국어- 필수

영어(최상) : 최상- 전문용어 포함 능통한 커뮤니케이션 가능

**근무조건**:

- 고용형태

정규직-
- 근무지역

호주-
- 근무시간

38H/week-
- 급여(한화)- 연봉

5,101 ~ 6,029 만원-
- 급여(외화)- 연봉55,000 ~65,000 (AUD)

**접수기간**:

- **D-15**-
- 시작일

**2025-11-06**-
- 마감일

**2025-11-21**

**주요업무내용**:
1. Pre-Opening Planning
- Finalise SOPs for front office, housekeeping, guest services, and maintenance.
- Ensure all operational checklists, timelines, and trackers are complete before opening.
- Support planning of soft opening activities and dry runs.
- Oversee OPEX/CapEx tracking, vendor coordination, and cost control for pre-opening deliverables.

2. Technology & Systems Integration
- Oversee setup of PMS (Mews), CRM, and channel manager.
- Coordinate integration with IoT pod systems, mobile check-in/out, and payment gateways.
- Test automation for guest communications (pre-arrival, in-stay, post-stay).
- Confirm seamless data flow across PMS, OTA, CRM, and accounting platforms.

3. Distribution & OTA Onboarding
- Verify room types, rates, content, and policies are correctly set.
- Troubleshoot channel manager sync issues and monitor parity.
- Implement rate management best practices to maximise revenue.

4. Licensing & Compliance
- Prepare council submissions and ensure milestones are met on time.
- Maintain compliance documentation and monitor regulatory progress.

5. Hotel Operations (Launch & Stabilisation)
- Lead day-to-day operations from soft opening onwards.
- Oversee check-in/out, housekeeping, maintenance, and guest satisfaction.
- Define and implement HyFy’s brand guest experience standards.
- Monitor OTA performance, pricing, and guest reviews.
- Run daily operational meetings to resolve issues promptly

6. Team Recruitment & Training
- Lead recruitment of front office, housekeeping, and support staff.
- Deliver training programs aligned with SOPs.
- Run operational test scenarios and service simulations prior to opening.

7. Stakeholder Communication & Performance Tracking
- Act as primary liaison between leadership, consultants, vendors, and landlord.
- Provide weekly progress updates, highlight risks, and propose solutions.
- Anticipate issues and develop contingency plans to prevent launch delays.
- Track performance via dashboards covering KPIs (occupancy, OTA metrics, guest satisfaction, milestones).-
- **직종**- 경영기획 사무원-
- **모집공고번호**- E20251105008 1-1-
- **모집인원**- 1명-
- **국가**- 호주-
- **자격요건**-
- **학력**

전문대학 졸업
- **경력**

무관
- **자격면허**
**외국어능력**
- 필수 영어(최상) : 최상- 전문용어 포함 능통한 커뮤니케이션 가능- **주요업무내용**- 1. Pre-Opening Planning
- Finalise SOPs for front office, housekeeping, guest services, and maintenance.
- Ensure all operational checklists, timelines, and trackers are complete before opening.
- Support planning of soft opening activities and dry runs.
- Oversee OPEX/CapEx tracking, vendor coordination, and cost control for pre-opening deliverables.

2. Technology & Systems Integration
- Oversee setup of PMS (Mews), CRM, and channel manager.
- Coordinate integration with IoT pod systems, mobile check-in/out, and payment gateways.
- Test automation for guest communications (pre-arrival, in-stay, post-stay).
- Confirm seamless data flow across PMS, OTA, CRM, and accounting platforms.

3. Distribution & OTA Onboarding
- Verify room types, rates, content, and policies are correctly set.
- Troubleshoot channel manager sync issues and monitor parity.
- Implement rate management best practices to maximise revenue.

4. Licensing & Compliance
- Prepare council submissions and ensure milestones are met on time.
- Maintain compliance documentation and monitor regulatory progress.

5. Hotel Operations (Launch & Stabilisation)
- Lead day-to-day operations from soft opening onwards.
- Oversee check-in/out, housekeeping, maintenance, and guest satisfaction.
- Define and implement HyFy’s brand guest experience standards.
- Monitor OTA performance, pricing, and guest reviews.
- Run daily operational meetings to resolve issues promptly

6. Team Recruitment & Training
- Lead recruitment of front office, housekeeping, and support staff.
- Deliver training programs aligned with SOPs.
- Run operational test scenarios and service simulations prior to opening.

7. Stakeholder Communication & Performance Tracking
- Act as primary liaison between leadership, consultants, vendors, and landlord.
- Provide weekly progress updates, highlight risks, and propose solutions.
- Anticipate issues and develop contingency plans to prevent launch delays.
- Track performance via dashboards covering KPIs (occupancy, OTA metrics, guest satisfaction, milestones).-
- **그 외 자격요건**- Qualifications & Skills Essential
- 3-5 years’ hospitality operations experience (hotel pre-opening strongly preferred).
- Proven track record with PMS/CRM systems and OTA/channel manager setup.
- Strong ability to manage deadlines under pressure.
- Tech-s