SAP Ixp Intern

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**About the SAP Internship Experience Program**:
SAP Internship Experience Program is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

**Three reasons to intern at SAP**:

- **
Culture of collaboration**:meet with mentors, make new friends across the globe and create a thriving personal network.
- ** Gain visibility**: with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

**About the team**:
The Customer Marketing Intern will participate in developing strategies and overseeing all aspects of customer marketing in Brazil with the support of Field Marketing Managers and Regional Marketing VP.

Key focus for this role will be ensuring Brazil is achieving their add-on pipeline targets, as well as alignment and consolidation of the various customer lifecycle marketing programs for the Market Unit.

He or she will work closely with the client success team on customer initiatives and will be responsible for ongoing program measurement and communication, with the goal of optimizing programs to drive conversions and accelerate velocity through each stage of the customer sales funnel.

Additionally, this individual will oversee the quality and consistency of all customer references for the MU, leverage and expand the SAP reference program to all of SAP Concur LAC, increase the reference database and create a sense of customer community in the MU, whilst increasing customer satisfaction.

This role will collaborate closely with local customer marketers, account management teams as well as with Regional and Global Marketing functions like Campaigns, Digital, Events or ABM and ensure best practice sharing. This position will be a key member for the Marketing Team and report directly to the Head of LAC ENT Marketing.

**What you’ll do**:
Position Title: SAP iXp Intern - Customer Marketing

Location: São Paulo, Brazil

**In this role, you’ll**:
The working student will assist with various operational tasks such as but not limited to:

- Supports all aspects of customer marketing in Brazil.
- Implement high impact customer marketing strategies.
- Help defining campaign analytics and ongoing program measurement and communication, with the goal of optimizing programs to drive conversions and accelerate velocity through each stage of the customer sales funnel.
- Supports execution of targeted customer marketing programs and tools to launch products and to increase the cross
- and upsell business in Brazil
- Consolidates the various customer lifecycle marketing programs for Brazil.
- Oversees the quality and consistency of all customer references.
- Expand the SAP reference program to all of SAP Concur LAC.
- Ensures an increase of the reference database in LAC, creates a sense of customer community in the region, whilst increasing customer satisfaction.
- Coordinate production of customer case studies and videos for smaller markets without dedicated customer marketing resource.
- Works closely with local customer/client marketers and marketing functions such as Campaigns, Digital, Events or ABM and ensure best practice sharing.
- Works closely with local client sales and product marketing teams in region to understand sales strategies, the market environment and customer business needs.

**Who you are**:
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
- Good influencing and cross group collaboration skills and comfortable working within a matrixed organization.
- Creative thinker with a goal and data driven orientation.
- Passion for networking and for connecting people, enthusiastic, outgoing.
- Good customer focus.
- Good verbal and written communication, messaging skills and presentation skills in English.
- Good project/program management skills.
- Action oriented.
- Team player with strong initiative who loves working in a high-pace environment.
- Good PC skills and ability to quickly build extensive knowledge of SAP Concur’s product offerings.
- Fluent in English and Portuguese.

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that