Bilingual Customer Service Agent Pcd

1 semana atrás

Curitiba, Brasil Wipro Tempo inteiro

Training in biomedicine, nursing, biology - health area (desirable)
- Advanced English and Intermediate Spanish (desirable)

**Skills required**
- Requires the ability to speak effectively to bio-medical engineers and/or health care providers in order to gather the necessary detailed data from customers.
- Able to write narratives regarding the complaints
- Able to create Customer Letters - Must have good computer skills, effective keyboarding skills
- Must have excellent telephonic and listening skills
- Able To think critically to determine the type of questions which need to be asked to gather necessary information
- Good problem solving and analytical skills
- Good customer service skill

**Principal responsibilities**
- Main and unique customer contact.
- Responsible for collecting registration information.
- Keep customer up-to-date and comply with all policies and procedures including information security.

**Benefits that we offer**
- Food voucher
- Medical and dental care
- Life Insurance
- DayCare Assistance
- Transportation Voucher
- Variable Pay

**Salary**: R$12,000.00 - R$15,000.00 per month

Idioma:

- Español (Deseable)
- Inglés (Obligatorio)

Work Location: Hybrid remote in Curitiba - PR 80215-432

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