
Payment Fraud Team Leader
1 semana atrás
DepartmentOperations- LevelExperienced (Team Lead)- LocationBrazil - São PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Monitor fraudulent activity and financial investigation
- Be responsible for fraudulent Transaction Monitoring System
- Complete ongoing risk assessment and assess coverage and gaps along with loss trends to recommend update
- Proactively identify fraud trends that may impact business goals and targets
- Research internal and external data to identify risky behaviours and create strategies to minimize fraud
- Develop and maintain machine learning models to detect fraud
- Report periodically to management in a clear and concise manner
**Requirements**:
- Bachelor's degree completed
- Problem-solving, positive and constructive attitude
- Experience in E-commerce fraud, credit card fraud, account take-over
- Advanced English
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