Cloud Solution Architecture

We are looking for a highly motivated and passionate
**Data & Analytics Cloud Solution Architect (CSA) **to join the Customer Success Unit. This customer-facing position is a hands-on technical role spanning across design, build, and operations with a focus on issue resolution to remove customer technical obstacles and adoption challenges for Enterprise accounts segment of our business.

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Key Responsibilities**:

- Understand customers’ overall data estate, Business and IT priorities and success measures to design Data & Analytics implementation architectures and solutions that drive business value.
- Ensure that solution exhibits high levels of performance, security, scalability, maintainability, repeatability, appropriate reusability, and reliability upon deployment
- Develop deep relationships with key customer IT decision makers and relevant business decision makers (like Analytics or AI), who drive long-term cloud adoption within their company to enable them to be cloud advocates
- Be the Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers and drive product improvements
- Collaborate with other Cloud Solution Architects and MS stakeholders in developing complex end-to-end Enterprise solutions on Microsoft Cloud platforms.
- Assess the Customers' knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure its delivery through partners.
- Maintain technical skills and knowledge, keeping up to date with market trends and competitive insights; collaborate and share with the Data & Analytics technical community while educating customers on Azure platform

**Qualifications**:
**Required/Minimum Qualifications**:
**Bachelor's Degree** in Computer Science, Information Technology, Engineering, Business, or related field
** AND 5+ years** of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
**OR equivalent experience.**

**Fluency in Portuguese and English.**

**Additional or Preferred Qualifications**:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 10+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

OR

Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years of experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting

OR

6+ years of experience working in a customer-facing role (e.g., internal and/or external)

6+ years of experience working on technical projects.

**Required Technical Qualification**:

- Deep domain expertise in two of the Data-specific areas, such as Azure SQL Data (IaaS/PaaS), deployments and migrations to the cloud, Open-source database deployments and migrations, Cloud Scale Analytics, Data Governance, etc. OR hands-on experience working with the respective products at the expert level.
- Breadth of technical experience in Data Engineering and knowledge, with depth / Subject Matter Expertise and in two or more of the following Data Analytics and AI Platform Cloud solutions required
- SQL including OSS (postgres, MySQL etc) and Azure SQL
- NoSQL Databases including OSS (Maria, Mongo etc), Cosmos DB
- Big Data including Azure Synapse, Azure Databricks, Snowflake,
- Expertise in data estate workloads like HDInsight, Hadoop, Cloudera, Spark, Python
- Experience creating Dat