(Fluent English) Customer Support Consultant

Há 9 horas


Brasilia, Brasil SupportYourApp Tempo inteiro

**Passionate about the world of tech?**

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

**What you will do**:

- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Maintain working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies

**What you need to succeed in this role**:

- Excellent English skills (at least C1 for both spoken and written)
- Experience in customer service
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

**Will be a great plus**:

- Experience in technical support
- Experience with CRM systems

**Benefits and Perks**:

- Flexible schedule
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills

**DISCLAIMER



  • Brasilia, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our **Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...


  • Brasilia, Brasil SupportYourApp Tempo inteiro

    **Passionate about the latest trends in Tech?** What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds. Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the...


  • Brasilia, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as an L1 / L2 Technical Support Consultant at a cutting-edge platform that offers blazing-fast integration of a robust user infrastructure, ensuring that businesses can deliver exceptional user...


  • Brasilia, Brasil SupportYourApp Tempo inteiro

    **Are you passionate about delving into market dynamics and staying abreast of marketing trends?** Do you possess the skills to conceive and execute impactful marketing campaigns? If so, this role is perfect for you. Excited? Let’s see what it takes **What you will do**: - Track and analyze key performance metrics to optimize campaign performance and...


  • Brasilia, Brasil SupportYourApp Tempo inteiro

    Are you interested in the world of cloud, networking and security? For over 10 years our partners have helped their clients fill IT service gaps by offering a variety of solutions from data management and storage virtualization to cloud, security and network optimization. Join a team of passionate experts and create tailored solutions that handle...

  • Remote Customer Support

    1 semana atrás


    Brasilia, Brasil ModSquad Tempo inteiro

    **ModSquad** has partnered with a **top music streaming service** and we are currently seeking music-lovers and experienced Customer Support Representatives to join our team. This is a **fully remote opportunity** and as a member of this team, you will respond to customer inquiries via inbound web messages in **Portuguese **and** English** Please note: In...


  • Brasilia, Brasil TECHPROJECTS Tempo inteiro

    Job description Language: Fluent German speaker Customer Support Consultant and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. All you need is: Fluent in German and B2 English Analytical & Research Skills Customer-oriented and...


  • Brasilia, Brasil Infor Tempo inteiro

    **A Day in The Life Typically Includes**: - Manage Support Relationships for a portfolio of hotel accounts. - Create and maintain documents in our global knowledge database, both for internal purposes and to distribute to clients. - Ensure familiarity with and adherence to Infor RMS standards and guidelines. - Manage support relationships for a portfolio of...


  • Brasilia, Brasil Udalenno Tempo inteiro

    We are a German accommodation company which is specialised in offering accommodations of various sizes in different locations. Our aim is to provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. At this...


  • Brasilia, Brasil AffiliateUp Tempo inteiro

    Requirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...