SAP Ixp Intern

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**About the SAP Internship Experience Project**:
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

**Three reasons to intern at SAP**:
**1. Culture of collaboration**: meet with mentors, make new friends across the globe and create a thriving personal network.
**3. Gain visibility**: with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

**What you’ll do**:
**Position Title**: SAP iXp Intern - HANA Support

**Location**: SAP Labs Latin America - São Leopoldo, Brazil (hybrid)

**Expected start date**: March 2025

**In this role, you’ll**:

- Investigate and resolve critical system issues for Enterprise level Fortune 500 companies
- Analyze complex, real world, unique problems; often working in production environments
- Feel the satisfaction of delivering a solution to customers that makes their businesses run simpler and better
- Meet, work and talk with colleagues and customers from all around the world
- Master SAP software that is being used by industries, governments, and multinational companies around the globe

**Who you are**:
We’re looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning.

**Required**:

- Currently enrolled in a University degree in Computer Science, Business and Technology, or related areas
- Excellent English communication skills (written and oral)
- Excellent diagnostic and technical analysis skills
- Ability to assess, plan and troubleshoot while collecting information about the customer issue
- Databases (SAP HANA, Oracle, DB2, SQL Server, MySQL, etc.)
- Operating systems (Windows Server, Linux, command line interface)
- Data communications and networking (HTTP, TCP/IP, DNS)
- RESTful web services and JSON
- Security and Authentication technologies such as SAML, Kerberos, SSL, and SSO.
- Object-oriented programming (Java, C++, ABAP, etc.) and programming logic, debugging
- SAP Products & Solutions (SAP Business Technology Platform, SAP HANA, SAP BusinessObjects, etc.)

**Preferred**:

- Experience in troubleshooting distributed systems, including installation, migration and networking
- Experience working with customers is a plus
- Previous internship experience would be an asset

**Meet your team**:
The worldwide Product Support team of ~3000 is committed to the success of our customers through outstanding technical support. We actively investigate customer issues by mastering diverse technologies and by working intensively with the products we offer.

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 413497 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.