Middle Salesforce Consultant

1 dia atrás

São Paulo SP, Brasil Ascendix Tempo inteiro

At Ascendix, were looking for a Salesforce Consultant to join our friendly, multinational team. Working here means collaborating with a diverse mix of people and projects. We handle everything from small audits to large implementations, and our projects span industriesfrom Real Estate to Finance, Travel, Nonprofit, Agriculture, and more.

In this role, youll have the chance to work independently, managing your projects and communicating effectively with both clients and team members. We work with various Salesforce products, so you'll get to explore and develop a range of skills within the Salesforce ecosystem. Since were the creators of AscendixRE, a CRM solution for Commercial Real Estate, youll probably get to work with several clients in this sector, but we have plenty of exciting projects across other domains, too.

If youre someone who enjoys a mix of structure and autonomy in your work and values a supportive environment, Ascendix could be the perfect fit for you

**Responsibilities**:

- Play SME role in pre-sales calls and discovery phases
- Gather requirements from clients through in-depth interviews, documentation analysis, whiteboarding sessions, etc.
- Assist clients in defining CRM implementation project objectives and scope
- Analyze business requirements and create artifacts, including use-cases, sequence flow, wireframes, UML, BPMN diagrams
- Coordinate and monitor the implementation of the project based on business requirements and system analysis
- Declarative customization including the creation of Flows, Approval Processes, Validation Rules, Reports and Dashboards, etc.
- Prepare and deliver product demonstrations for key stakeholders
- Establish and oversee the customer's initial adoption, training and development of best practices to build a strong foundation before and during initial rollout
- Constant improvement of consulting and Implementation processes in a company

**Requirements**:

- 3+ years of Salesforce experience and proven understanding of a full software development lifecycle
- Proven experience taking highly conceptual business need and translating into a solution that can be effectively implemented
- Hands-on experience Salesforce administration and a background in Salesforce Consulting
- Knowledge of Salesforce product suite including Sales Cloud, Service Cloud, Experience Cloud, AppExchange solutions, etc.
- At least one of the following Salesforce Certifications preferred - Administrator, Sales/Service/Marketing/Experience Cloud Consultant, AI Associate/Specialist
- The ability to problem solve and understand how a business process can be enhanced and improved using Salesforce, coupled with the knowledge of choosing the most effective option for a customer.
- Effective and structured presentation, communication (written and verbal) and interpersonal skills
- Proficiency in English, tailored to the U.S. market; additional languages are a plus but not required.

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