Network Specialist

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs.

Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology.

In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance.

If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you

Your Future at Kyndryl

At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers - including new wireless and 5G technologies - not yet adopted by most companies.

Important to mention:

- Work in stand-by and overtime mode, when necessary, to cover the support 24/7 of the client.
- Participate of migrations projects, with your network skills, to help the company consolidate signings.
- Follow the company strategies, presented by the leadership.
- When needed, to help to support the accounts under the network support team in Brazil.
- Participate in all meetings and stand ups that the leadership present as mandatory.
- Follow the mandatory labor rules of Brazil regarding work hours, as Kyndryl presents.
- Work with strong teamwork mindset.
- Upskilling mindset
- Work with strong leadership mindset.
- Work with strong improvement mindset.
- Be prepared to take on activities according to the business needs of accounts and Kyndryl, as trainings, presentations, mentoring, share expertise, etc.
- Keep updated the environment that you work.
- Sometimes will be necessary face-to-face meetings in the Kyndryl offices.
- Be aware that even if you are hired for the specific area, your knowledge in computer networks will be used in other projects and support within the team.

And all information in our DOM, which will be presented after the on-boarding

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise

Experience focused on network support, configuration, and implementation

Experience in core switching, routing, MPLS, and firewalls

Networking and security architecture and engineering support experience across local, regional, and global domains

Ability to effectively execute multiple IT projects and deadlines with limited supervision

Preferred Technical and Professional Experience
- Application Centric Infrastructure (ACI) deployment and data center experience
- Experience with design and implementing Software Defined Network (SDN) and large complex networks
- Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re n