Commercial Operations Manager

**Commercial Operations Manager | Project Manager**

**Cotia, SP, Brazil**

**Hybrid**

As a Commercial Operations Manager, you will lead initiatives to optimize productivity, streamline processes, and enhance communication, ultimately contributing to our company's profitability. By leveraging reporting systems, you will create analytics that track sales, trends, and opportunities, enabling data-driven decision-making for business improvement. Additionally, you'll prepare comprehensive monthly reports, monitor margins, and manage budgets and forecasts, ensuring seamless operations and serving as a liaison across various teams to drive project success and meet deadlines effectively.

**DEI Statement**

At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

**Your key responsibilities**
- Lead commercial operation initiatives to ensure productivity, processes, and communication, contributing to the company's overall profit.
- Create analytics using reporting systems that track sales, and trends and identify opportunities, as well as track and monitor key metrics and customer/project data to drive business improvement.
- Prepare monthly reports of global and local clients, by region and by brand, monitoring margins, as well as preparing budgets, forecasts, and updates.
- Act as a superuser for key tools and processes (SAP, Spire, Qlik, CMIR builds and troubleshooting, credit hold, credit extensions).
- Serve as a liaison with the Sales, Operations, Demand Planning, R&D, and Purchasing teams to manage projects and ensure deadlines, tasks, and communication.

**We bring**
- A space to grow by encouraging and supporting curiosity and an open mindset.
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
- A flexible work environment that empowers people to take accountability for their work and own the outcome.
- Barrier-free communities within our organization where every employee is equally valued and respected - regardless of their background, beliefs, or identity.
- A firm belief that working together with our customers is the key to achieving great things.
- An eagerness to be one team and learn from each other to bring progress to life and create a better future.

**You bring**
- Bachelor’s degree (BA or BS) required.
- Experience in Sales Operations/Demand Planning and Project Management
- Experience with systems such as SAP, SAP front end, PowerBi
- Fluent English
- Experience in the Perfumery, Ingredients, and Flavors Industry (recommended)

**Commitment to equal opportunities**

dsm-firmenich is totally dedicated to inclusion, because when people feel engaged and empowered, their creativity and innovation drive unprecedented progress. Our goal is to build a workplace where opportunities are truly equal, so that everyone can thrive. We don't discriminate: there's a place for everyone at dsm-firmenich.

dsm-firmenich is an equal opportunity and affirmative action employer. The people of dsm-firmenich are as diverse as our customers. For us, this includes a commitment to ensuring equal employment opportunities for all applicants and employees. Employment decisions are based on job-related reasons, regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status or any other status protected by law.

We are committed to providing reasonable support for people with disabilities in our recruitment process. If you need help and feel comfortable sharing it, please let us know.

**About dsm-firmenich**

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures and combines nutrients, flavors and fragrances vital to the growth of the world's population. With our wide range of solutions, natural and renewable ingredients and recognized scientific and technological capabilities, we work to create what is essential for life, desirable for consumers and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, global team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people.

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Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer.
dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job