Field Service Technician

1 semana atrás

Lauro de Freitas, Brasil Flowserve Tempo inteiro

Role Summary:
The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs mechanical seals and other equipment in industries such as oil and gas, chemical, nuclear, coal, and wastewater, depending on customer involvement.

In this challenging position, the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and equipment replacement. The FST is actively engaged in troubleshooting and implementing solutions on-site at facilities near the customer.

Our team of field service technicians are the face of Flowserve, and we rely on them to provide world-class service to our customers, creating a lasting competitive advantage for our products and services.

Responsibilities & Requirements:

- Make direct and in-person service calls in response to customer requests.
- Assess mechanical problems and take action to resolve promptly.
- Work side by side with our customer's personnel, and lead work crews as needed.
- Oversee the complete repair cycle: disassembly, cleaning, inspection, repair, and assembly.
- Ensure that equipment will be installed successfully and on schedule.
- Check equipment prior to start-up and evaluate start-up performance.
- Monitor the maintenance and performance of Flowserve equipment.
- Inform customers of the proper procedures for operation and maintenance of Flowserve products.
- Collaborate effectively with Flowserve's support organizations, including repair centers, customer service, and sales engineering.
- Maintain and submit organized and accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.
- Experience installing mechanical equipment.
- Experience with repairing pump equipment, installing mechanical seals, changing seal/gasket/ring faces.
- Proven ability to read and correctly interpret blueprints, engineering drawings, and schematics.
- Must be able to work independently with little supervision.
- Able to work in Outlook, Word, and Excel
- Willingness to travel.
- Able to work overtime as needed to minimize impact to customers
- Excellent communication skills
- Good organizational skills
- Communicate in words and actions Flowserve's values for ethics, safety and quality
- Other duties as assigned.

Preferred Experience / Skills:

- Mechanical Technician graduate with experience in Mechanical Seals.
- Intermediate English desirable
- Experience in refinery industry and rotating equipment.
- 2-3 years of experience in the field.
- Knowledge of Mechanical Seals.
- Experience as Field Service Technician.
- Reside in Cabo de Santo Agostinho/PE or in the region.

**Req ID** : R-2655

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