Master Data Operations Analyst

Johnson & Johnson Global Services is currently recruiting for an Analyst, Master Data Operations based in Sao Paulo BR or Bogota COL To support customer and vendor master data execution processes. This role will be based at the Global Services Capability Center in Bogota, Colombia or. Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, provides best-in-class, cost-effective services, and compliance—in a J&J way—to our Operating Companies around the world. “Reimagine the possibilities” at Johnson and Johnson Global Services We live this motto every day by creating game-changing business solutions for the world’s largest and most broadly-based healthcare company. As a member of our Global Services team, you will have exclusive access to a network of professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J. At J&J Global Services, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer.

Key Responsibilities:
1. Maintain Operational Excellence
- Adhere to relevant laws and regulations, and adhere to the guidelines outlined in the J&J Credo.
- Perform timely execution of master data operations tasks, ensuring full compliance with Service Level Agreement commitments and observing Compliance, Internal Audit & SOX requirements.
- Support Data Quality processes and collaborate on the refinement and implementation of creative solutions.
- Resolve complex process issues and ensure complete and up-to-date documentation.
- Assist in the preparation of metrics, dashboards, and tracking to facilitate the efficient operations of the department.
- Provide on-the-job training for new team members.
- Help establish and implement programs and innovative initiatives for the Master Data Operations area, under direct supervision
- Support projects and departmental objectives, with a focus on achieving business results and implementing tools and processes to enhance data operations.

2. Be a Trusted Business Partner
- Build strong internal relationships with sector partners.
- Collaborate with relevant parties on practical aspects and offer guidance to external teams when necessary.

3. Create Innovative Solutions
- Generate ideas and identify and implement process improvements in line with global standards.
- Adopt new ideas, rapid change, and new technologies to drive innovation.

**Qualifications**:
Education
- A minimum of a bachelor’s degree, preferably in logistics/supply chain or a related business field.

Required
- At least 1-3 years of professional experience.
- Proven experience in master data management within the context of large ERP platforms.
- Strong interpersonal skills and the ability to interact with employees at all levels.
- Openness to new ideas, rapid change, and new technologies.
- Strong analytical skills and the ability to think critically and express ideas in an organized and logical manner.
- Good interpersonal and relationship-building skills to help shape and model the desired culture.
- Focusing on customer needs.

Preferred
- Experience in a shared services center of a multinational corporation.
- Knowledge of digital/intelligent automation capabilities.
- Experience in extracting detailed data sets from various sources, concatenating, and analyzing.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.