BI Manager

We’re seeking an experienced Power BI Manager to drive the strategic expansion of Power BI across our organization. Reporting to the VP of FP&A and Revenue Operations, you’ll develop a comprehensive dashboard suite covering all business functions, integrate data from tools like Salesforce, design scalable data models, and empower our team through targeted training. This role requires technical expertise, a talent for delivering insights tailored to a software and subscription business model, and a passion for fostering a data-driven culture. If you’re ready to elevate our analytics capabilities, we’d love to hear from you.

**Key Responsibilities**:

- **Scale Power BI Adoption**: Lead the rollout and adoption of Power BI dashboards across departments, aligning with the needs of a software and subscription-based business.
- **Dashboard Development**: Design and maintain a suite of interactive dashboards delivering real-time insights into key metrics like recurring revenue, churn, customer acquisition, and operational performance.
- **Data Integration**: Seamlessly integrate Power BI with data sources such as Salesforce, ERP systems, SQL databases, and subscription management platforms to unify our data ecosystem.
- **Data Modelling**: Build and refine scalable, high-performance data models using DAX and Power Query, ensuring accuracy for subscription revenue tracking and forecasting.
- **User Training & Enablement**: Develop and deliver training programs tailored to diverse user levels, promoting self-service analytics and data literacy across teams.
- **Stakeholder Collaboration**: Work closely with FP&A, Revenue Ops, IT, and product teams to identify reporting needs and deliver solutions that drive value in a subscription-driven environment.
- **Data Governance & Security**: Establish and enforce best practices for data governance, compliance (e.g., GDPR, CCPA), and security to protect sensitive customer and financial data.
- **Project Management**: Oversee Power BI projects from inception to deployment, managing timelines and stakeholder expectations.
- **Performance Optimization**: Monitor and enhance dashboard performance, troubleshoot issues, and ensure data reliability.
- **Innovation & Adaptability**: Stay current with Power BI advancements and evolving needs of a software/subscription business, recommending improvements to keep our analytics cutting-edge.

**Qualifications**:

- **Experience**: 3+ years of hands-on experience with Power BI or comparable BI platforms, with demonstrated success in a software and subscription business model environment.
- **Technical Expertise**: Advanced proficiency in Power BI (DAX, Power Query, dataflows), data modelling, and integration with tools like Salesforce, SQL Server
- **Business Model Knowledge**: Proven ability to design and interpret analytics for recurring revenue, customer retention, and subscription growth metrics.
- **Leadership Skills**: Ability to lead cross-functional projects and inspire teams to embrace data-driven practices.
- **Training & Communication**: Strong track record of training or mentoring others, with excellent communication skills for technical and non-technical audiences.
- **Analytical Acumen**: Skill in translating complex business challenges—especially subscription-based KPIs—into clear, impactful visualizations and insights.
- **Data Governance Knowledge**: Familiarity with data privacy regulations, security protocols, and BI deployment best practices.
- **Problem-Solving**: Proactive approach to resolving technical and operational challenges.
- **Education**: Bachelor’s degree in Data Science, Business Analytics, Computer Science, or a related field (or equivalent experience).
- **Preferred**: Power BI certification (e.g., Microsoft Certified: Data Analyst Associate), experience with Agile methodologies, or familiarity with tools like Tableau, Python, or R.

**Reporting Structure**:

- Reports to the VP of FP&A and Revenue Operations.

**Why Join Us?**
- Shape the future of our analytics strategy and influence outcomes in a subscription-driven business.

Collaborate with a talented, supportive team in a culture that values innovation.