IT Specialist

**SAP HCM IT Specialist**

**Contagem
- MG**

**About you**

You have a communicative and service oriented working approach and being in a global environment, working with people from different backgrounds and nationalities, highly motivates you, then, we are looking for a performance driven HCM SAP IT Specialist to support our Human Resource (HR) IT product team.

Skills & qualities we are looking for:

- Extensive knowledge in SAP HCM system, with experience in Payroll and/or Time Management solutions and their integrations with the SAP ERP;
- Knowledge of SAP Success Factors and/or SAP Concur also are beneficial;
- Software implementation methodology knowledge;
- Experience in software development or knowledge of ABAP programing are beneficial;
- Ability to manage multiple taks with varying priorities;
- Willingness to learn and be open to new working methods and technologies;
- English Language ability.

**About the job**

As an SAP inhouse HCM specialist based in Contagem you are:

- Responsible for understanding the process requirements defined by HR global process experts designing the conceptual software implementation solution;
- Support global process experts on improvement projects implementation on software changes definition.

Your tasks will include:

- Cooperate with global teams, independent of the region, to implement projects, attend requests and resolve the issues related to Attract_to_grow (AtG) processes;
- Lead or participate in task forces to mitigate complex issues, eliminate root causes of the problems and achieve system stabilization;
- Perform second level support and third level maintenance activities, facilitating the problem analysis and improving the global communication with other analysts from other regions;
- Act closer to global process expertsand Key Users when a very high incident occurs, accelerating the workaround recommendation and issue resolution;
- Conduct and/or participate in workshops, training and knowledge transfer sessions to be aware of the processes implemented and perform an efficient support for users;
- Support leaders to manage routines and KPI’s and cooperate to increase quality of services.

**About RHI Magnesita**

**We are RHI Magnesita, the force that drives the refractory industry.**

We dominate high temperatures so that industries around the world build a modern and sustainable life.

We are a global leader in high quality refractory products, systems and services, essential for industrial processes with temperatures above 1,200°C (such as in the steel, cement, non-ferrous metals and glass industries, among others). We have 13,000 direct employees, 35 main production units and 70 commercial offices to serve more than 10,000 customers in 40 countries.

**Our way of being**

To deliver the best performance to customers, we have a qualified, engaged and collaborative team to put innovative technologies into practice. That's why we care so much about people, seeking to attract and retain talent, in addition to stimulating a leadership style that encourages openness, new ideas and the execution of different initiatives. We believe that acting in a pragmatic, positive and integrated way makes teams stronger and brings better results.

We are a company made up of people. And people mean diversity: of ideas, gender, colors, races, experiences, bodies, minds. We are committed to offering equal opportunities to all, regardless of gender, race, disability, ethnicity, sexual orientation, age or any other characteristic. We want all our employees to feel welcomed and valued. Here you can be yourself

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