
Customer Service/technical Support Specialist
Há 3 dias
**job description**
**Job Title: Customer Service / Technical Support Specialist - Brazil**
**Location: Remote - Brazil - Work from home**
**Full job description**
We are looking for people who are passionate about helping others, love the latest technology, and are eager to join a dynamic team. Experience with technology, android and iOS devices is a plus.
The following work schedules are available for this new team:
Monday - Friday 10am-7pm CST
Wednesday - Sunday 10am-7pm CST
Friday - Tuesday 10am-7pm CST
Saturday - Wednesday 10am-7pm CST
- The start date will be Monday, December 12. _
**What you'll do**:
Provide all aspects of support including tech support (ie bluetooth, wifi, network frequencies, etc) and customer service (returns, exchanges, general questions, etc)
Become a product and process expert
You'll be helping to build a brand through engaging customer interactions
**Who you are**:
Passionate about helping others through empathy and understanding
Friendly, self-motivated and a natural problem solver
Outstanding written and verbal communication skills in English (Fluent/Native level)
Able to embrace change and willing to adapt along with our clients
Previous customer support (service and technical) experience is strongly preferred
Experience with CRMs, specifically Zendesk, Zoho and Salesforce
Basic computer proficiency, including G Suite platforms
Own a fully-functional laptop with a minimum of 8GB of RAM
Have a high-speed, reliable internet connection
Able to thrive in a remote work environment
**Job Type**: Full-time, Contract position
This is a contract position. Benefits (such as healthcare, paid time off or 13th month pay) are not provided. You will be an independent direct contractor with mindStart and paid hourly for time worked. You will be scheduled to work 40 hours per week and as a contractor can choose your time off and holidays. If desired, you can be paid in US Dollars.
**Schedule**
- Turno de 8 horas
- Turno diário
- De domingo a quinta ou terça a sábado das 10h às 19h
- Dias úteis e finais de semana
Tipo de vaga: Tempo integral
Pagamento: R$5.000,00 por mês
Horário de trabalho:
- Turno de 8 horas
-
Technical Field Support Specialist
Há 4 dias
Recife, Pernambuco, Brasil beBeeFieldEngineer Tempo inteiro R$40.000 - R$80.000Technical Field Engineer PositionThe Technical Field Engineer will be responsible for installing, inspecting and providing technical maintenance for product and component hardware and software on customer premises.Key Responsibilities:Install, debug and provide technical support for product and component hardware and software.Conduct scheduled inspections,...
-
Expert Technical Support Consultant
Há 11 horas
Recife, Pernambuco, Brasil beBeeSkillset Tempo inteiro US$111.110 - US$141.221Technical Support SpecialistAbout UsWe're a leading provider of next-gen attribution and marketing analytics, delivering actionable insights from aggregated campaign data.We partner with top brands across various industries.The RoleYou'll be the technical authority for our customers, resolving complex issues and shaping product evolution.Be the primary...
-
Documentation Specialist
Há 4 dias
Recife, Pernambuco, Brasil beBeeDocumentation Tempo inteiro R$60.000 - R$80.000Documentation Specialist RoleWe are seeking a talented Documentation Specialist to play a crucial role in creating high-quality documentation that supports customer success.">Key Responsibilities:Develop and maintain technical documentation, ensuring accuracy and clarity for customers.">Required Skills and Qualifications:Technical Writing Experience: Proven...
-
Technical Support Specialist
Há 2 dias
Recife, Pernambuco, Brasil beBeeSupport Tempo inteiro US$60.000 - US$80.000Job DescriptionWe are seeking a highly skilled Support Analyst to join our team. As a senior-level professional, you will be responsible for providing continuous support and improvement to our systems.As part of the Service Delivery Organization, you will play a critical role in maintaining all ADM systems in operation with highest availability.• Providing...
-
Software Troubleshooting Specialist
Há 2 dias
Recife, Pernambuco, Brasil beBeeTechnical Tempo inteiro R$80.000 - R$150.000Remote Technical Support ExpertWe are seeking a highly skilled and bilingual technical support specialist to join our Customer Services team. This role involves investigating, diagnosing, and resolving complex product and integration problems in a fast-paced SaaS environment.The ideal candidate will have excellent English and either Spanish or Portuguese...
-
Customer Data Specialist
Há 4 dias
Recife, Pernambuco, Brasil beBeeData Tempo inteiroCustomer Data SpecialistAbout the RoleWe are seeking a highly skilled Customer Data Specialist to join our team on a contract basis. The successful candidate will be responsible for developing and enhancing a Salesforce application focused on customer data aggregation in the luxury automotive sector.Key ResponsibilitiesDevelop and customize Salesforce...
-
Senior Technical Support Specialist
Há 2 dias
Recife, Pernambuco, Brasil beBeeSupport Tempo inteiro R$25.000 - R$35.000">Job Overview">We are seeking a highly skilled professional to provide comprehensive support and enhancement services for our SAP SuccessFactors Onboarding module.">This individual will work closely with global teams to ensure a seamless onboarding experience for new hires.">Key Responsibilities">The successful candidate will be responsible for:">Providing...
-
Back-Office Support Specialist
Há 3 dias
Recife, Pernambuco, Brasil beBeeSupport Tempo inteiro R$80.000 - R$150.000Job Title: Back-Office Support SpecialistAre you a detail-oriented and analytical professional with experience in Murex back-office functionalities? Do you have strong communication skills and the ability to work independently?We are seeking a highly skilled Back-Office Support Specialist to join our team. As a key member of our support group, you will be...
-
Operations Support Specialist
1 semana atrás
Recife, Brasil Varsity Tutors Tempo inteiro**Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more- Provide guidance and assistance to tutors about: - Resolve Technical Issues for...
-
Operations Support Specialist
Há 5 dias
Recife, Brasil Varsity Tutors Tempo inteiro**Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...