Programme Support Clerk

Context

The International Organization for Migration (IOM) in Brazil is implementing various projects addressing the protection, assistance, and integration needs of migrants, refugees and other vulnerable populations in Brazil. The Programme Support Unit provides support to enable effective programme and project management, in close coordination with the Chief of Mission and senior management, Resource Management staff, Project Coordinators, Regional Office and Headquarters staff, as well as with Government counterparts and other relevant public/private sector’s partner organizations.

Responsibilities: Support the Programme Support Unit with administrative tasks (e.g., identify and track follow-up actions; administrative and procurement actions as required).
Support with Knowledge Management related tasks, which may include updating spreadsheets, organizing Sharepoint pages and folders, and keeping relevant documents up to date, as well as fostering knowledge and experience sharing, including the collection, curation, and dissemination of good practices, lessons learned, and relevant information on IOM Brazil projects and initiatives.
Support administrative tasks performed in PRIMA related to project development, reporting and monitoring.
Support text revision, editing and translation (Portuguese, Spanish, English) of documents relevant to IOM projects and activities.
Provide notetaking of important meetings and keep records of activities within the Programme Support Unit.
Interact with other IOM units on relevant activities.
- Undertake all other tasks as may be assigned.

Qualifications: Education

Required:
Highschool diploma with at least 3 years of relevant experience; or,
University degree in Social Sciences, Business Administration, International Relations, Literature, Translation Studies, or a related field from an accredited academic institution. Relevant professional experience can be considered in lieu of academic requirements.

Experience

Minimum of 2 years of relevant work experience.
Experience in translation of technical and business documents.
Experience in technical writing, editing, and reporting.
Experience supporting projects in the areas of human rights, migration, and development, in either public or private sector, international organizations or civil society.
Experience working with government, civil society, the UN, or private sector actors is desirable.

**Skills**:
Good organizational, time management and prioritizing skills.
Proficiency in Microsoft Office software (Excel, PowerPoint, Word, Outlook).
Ability to multitask and work under pressure to meet deadlines.

Languages

Required: Portuguese (advanced); English (advanced)

Advantageous: Spanish (advanced)

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies - behavioural indicators
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.