
Customer Service Analyst
2 semanas atrás
**A Career at HARMAN**:
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
**_PRINCIPAIS ATIVIDADES:_**
- Orientar e controlar as atividades dos serviços de atendimento aos clientes (customer experience), visando a resolução das reclamações;
- Analisar os relatórios de avaliação de satisfação dos clientes;
- Fornecer suporte ao cliente no pós-vendas.
**_ REQUISITOS:_**
- Formação superior em Administração ou afins;
- Inglês avançado (mandatório);
- Conhecimento em redes sociais, Reclame Aqui e marketplaces;
- Espanhol intermediário (desejável).
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