Asst I

**What you will be doing**:
**PRIMARY DUTIES AND RESPONSIBILITIES**:
Create jobs in system for pick up´s and domestic movements

Provide quotes

Verify information about restrictions in acceptance of products for transport

Verify documents required for the domestic transport and include in World Courier systems any digitalized document that is necessary

Monitor system and receive information from drivers or agents about pick up and delivery hours to update system, also provide any feedback or information that is required by them for a shipment movement.

Check the services executed by our agents and if the value charged is correct or not, controlling the information received and authorizations

Contact customer and schedule deliveries

Insert all information, x-charges and details in World and HWB for invoicing process

Tracking with airlines or road transport companies

Monitor World Star system for any notes or communication included and that requires a feedback/action

Build a relationship with airlines, carriers, road companies, drivers and agents

Verify the best route/option before send a shipment to final destination.

Follow World Courier procedures, working instructions and process.

**What your background should look like**:
**EXPERIENCE AND EDUCATIONAL REQUIREMENTS**:
Fully graduated or studying college in the Business, Logistics or International Relationship area.

At least 1 year in customer service (transport companies) experience.

**REPORTS DIRECTLY TO**:
Operations Supervisor

**MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS**:
**Mandatory
**Intermediate English Level

Basic Office and Windows

National transport documents regulation

Team work skill

Organized

Polite and customer oriented

Multi-tasking

Initiative skills

Communication

**Desirable
**Cold Chain

IATA Dangerous Goods regulation

**WORK ENVIRONMENT**
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**What AmerisourceBergen offers**:
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

**Schedule**:
Full time

**Equal Employment Opportunity**:**AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.