Field Support

2 semanas atrás

Sao Paulo, Brasil Wipro Limited Tempo inteiro

Overview:
**Requirements**:

- Minimum of 4years of experience in IT Support.
- Previous experience to a position of relations with customers is a requirement of the job.
- Knowledge of ITIL Service Delivery (procedure concerning to incidents, problems and administration of changes

**Responsabilities**:
Maintaining, analyzing, troubleshooting, and repairing computer printer and smart device, Hardware and software.

Technicians who are self-motivated enough to provide consistent customer support with mínimal supervision are what is expected for this role.

On any given day, deskside support professionals perform on-site or remote servicing Insurance of the IT support for clients in agreement with the internal policies and standards of
**Wipro** and the customer.

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