Computer Analyst 3

ohnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.

Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Move Could Mean Our Ne

This is a Cross-Sector role. Learn more about our Sectors:
Medical Devices

At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale, and experience to reimagine the way healthcare is delivered and to help people live longer, healthier lives.

In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopedics, and interventional solutions with the big ideas of others to design and deliver doctor and patient-centric products and solutions.

We are in this for life.

Pharmaceuticals

At Janssen, we’re creating a future where disease is a thing of the past. We’re the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart. We focus on areas of medicine where we can make the biggest difference: Cardiovascular & Metabolism, Immunology, Infectious Diseases & Vaccines, Neuroscience, Oncology, and Pulmonary Hypertension.

We are Janssen.

Our mission drives us.

Our patients inspire us.

**COMPUTER ANALYST 3**

**Key Responsibilities**:

- Support Data Center, Server, and Storage Platforms
- Leading all aspects of Vendor Operations / Level 2 technical support
- Leads L1/L2 Incident Management support teams within the Operations Management team.
- Coordinate vendor services 24x7 related to Raised Floor operations
- Prioritize organizational goals to help achieve incremental results.
- Provide regional input to assist in developing and implementing Data Center, Servers, Storage & Application Solution/Support Strategy for Johnson & Johnson
- Stays informed on future IT trends and assist in incorporating this knowledge into service improvement initiatives, pilots and innovation programs within strategic roadmaps.
- Maintain and improve the services framework based on demand pipeline.
- Assist in establishing and instituting governance model for technology usage and measure reuse across projects.
- Close collaboration with global functional leaders in IT IS
- Build positive relationships with LATAM business IT groups to understand demand and regional specific requirements
- Responsible for the Regional Data Center management operations and engineering
- Responsible for the IT Infrastructure operations for the SJC DC
- Support engineering team across multiple projects

**Qualifications**:
At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.

Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Move Could Mean Our Ne

This is a Cross-Sector role. Learn more about our Sectors:
Medical Devices

At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale, and experience to reimagine the way healthcare is delivered and to help people live longer, healthier lives.

In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopedics, and interventional solutions with the big ideas of others to design and deliver doctor and patient-centric products and solutions.

We are in this for life.

Pharmaceuticals

At Janssen, we’re creating a future where disease is a thing of the past. We’re the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart. We focus on areas of medicine where we can make the biggest difference: Cardiovascular & Metabolism, Immunology, Infectious Diseases & Vaccines, Neuroscience, Oncology, and Pulmonary Hypertension.

We are Janssen.

Our mission drives us.

Our patients inspire us.

**Qualifications**

**Education**:

- Bachelor’s Degree in Science, Technology, Engineering, or IT Administration required. MBA is a plus

**Experience