Account Resolutions Specialist

Há 17 horas


Sao Paulo, Brasil GoTo Tempo inteiro

Job Description

Account Resolutions Specialist, Portuguese speaking

Where you’ll work: Brazil

Customer Care and Success at GoTo

We believe in making IT easy. By delivering solutions that make it easy to securely connect, collaborate and be flexible above all else, we empower everyone to live their best life, at work and beyond. We try to live by a basic mantra: simplify to automate, automate to simplify. This is where you help us achieve our mission.

Your Day to Day

As an Account Resolutions Specialist, you would be working on:
Retention - You will use a forward-thinking mindset to negotiate and propose solutions that best support the goals of GoTo and our clients

Collaboration - You will take inbound calls from customers and make outbound contact to clients and internal partners to best resolve contract changes

Business Strategy - You will keep current on features and functionality, billing, and promotional programs as well as those of competitors to ensure we are providing value to each interaction

Performance - You will be accountable for meeting and exceeding performance goals including productivity, customer satisfaction, issue resolution and retention

What We’re Looking For

As an Account Resolutions Specialist, your background will look like:

- 3+ years of experience in a similar role working on a team focused on customer service or retention
- Listen, assess, and communicate effectively and positively under challenging circumstances
- Adapt and work efficiently while managing multiple simultaneous tasks in a rapidly changing dynamic environment
- Bilingual in Portuguese and English

You’ll be working towards a shared goal with an open-minded and cohesive team greater than the sum of its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep Growing along the way.
- Learn more

.


  • Account Specialist

    4 semanas atrás


    São Paulo, São Paulo, Brasil Salesforce, Inc. Tempo inteiro

    At Salesforce, we understand the challenges facing small businesses. That's why we are so passionate about helping small businesses succeed. The Salesforce Small Business Account Specialist will ensure our prospective and current customers have an exceptional experience that reflects our level of dedication to making them successful. In this role, you will...

  • Associate Account Specialist

    2 semanas atrás


    Sao Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Experience with Excel - Experience analyzing data and best practices to assess performance drivers - Experience with digital advertising and client facing roles experience; - Experience with sales or account management experience O time de Varejo da Amazon Brasil está em busca de um Especialista de Desenvolvimento de Contas para gerenciar uma carteira de...

  • Account Specialist

    3 semanas atrás


    São Paulo, São Paulo, Brasil Salesforce Tempo inteiro

    Join to apply for the Account Specialist role at Salesforce Join to apply for the Account Specialist role at Salesforce To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceWe're Salesforce, the Customer Company,...

  • Key Account Specialist

    Há 17 horas


    Sao Paulo, Brasil FOREO Tempo inteiro

    **Key Account Specialist** **Location: Sao Paulo, Brazil** Key Account Specialist main activity includes overseeing client accounts, maintaining reports, and monitoring solution strategies, coordinating trade marketing activities with high focus on sell out. Also Key Account Specialist is responsible for performing administrative duties, processing and...


  • São Paulo, São Paulo, Brasil Vertu Agent Tempo inteiro

    Join to apply for the Financial Accounts Specialist role at Vertu Agent Join to apply for the Financial Accounts Specialist role at Vertu Agent Get AI-powered advice on this job and more exclusive features. About The RoleWe are looking for a highly organized and detail-oriented professional to support our Finance team in managing owner accounts...

  • Accounts Payable Specialist

    3 semanas atrás


    São Paulo, São Paulo, Brasil ByteDance Tempo inteiro

    ResponsibilitiesAbout the TeamThe ByteDance Financial Shared Service Center (FSSC) consists of corporate financial services such as accounts payable, travel and expense, and cash management. We are currently looking for a driven and meticulous Accounts Payable Specialist to join our team in Sao Paulo. This position will report to the Accounts Payable team...

  • Account Growth Specialist

    2 semanas atrás


    São Paulo, São Paulo, Brasil beBeeCareers Tempo inteiro R$6.000 - R$8.000

    **Job Title:** Account Growth SpecialistAt Rappi, we're on a mission to revolutionize the way people live and work. We're seeking an exceptional individual to join our team as an Account Growth Specialist.Manage and prospect high-value accounts across various e-commerce categories.Develop strategic growth plans with partners to drive sales and...

  • Account Specialist

    3 semanas atrás


    São Paulo, São Paulo, Brasil Salesforce Tempo inteiro

    Job CategorySalesJob Details**About Salesforce**We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career...

  • Account Specialist

    Há 5 dias


    São Paulo, Brasil Salesforce Tempo inteiro

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...


  • Paulo, Brasil beBeeAccountspayablespecialist Tempo inteiro

    Job Summary We are seeking a skilled Accounts Payable Specialist to join our team. This is an exciting opportunity to work in a fast-paced environment and be responsible for managing accounts payable processes.As an Accounts Payable Specialist, you will be engaged in daily voucher checks to ensure timely and accurate payments, and JE entry to guarantee...