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Engagement Manager
2 semanas atrás
**Quais serão suas atividades e desafios aqui?**
- Resolver os problemas do cliente
- Preparar estimativas para novos clientes ou projetos
- Garantir que o contrato seja executado corretamente
- Proporcionar uma experiência positiva ao cliente
- Elaborar relatórios sobre o desenvolvimento dos projetos
- Participar de calls de status com os clientes
- Designar os projetos depois de fechados para os PMs responsáveis
- Cuidar da alocação dos recursos
**Para ocupar este cargo, é importante você ter**:
- Experiência com atendimento ao cliente
- Capacidade de negociação com os clientes
- Capacidade de comunicação efetiva com os clientes
- Proatividade e autonomia
- Agilidade com resolução de problemas
- Otimismo
- Capacidade de cuidar de múltiplos projetos de uma vez
- Excelente proficiência organizacional
- Experiência com gerenciamento de projetos
- Conhecimento de projetos web e/ou de Tecnología
- Inglês avançado (oral e escrito)
- Desejável: espanhol