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Operations Manager, Inbound

2 semanas atrás

Betim, Brasil Amazon Servicos de Varejo do Brasil Ltda. - C41 Tempo inteiro

**DESCRIPTION**:
We are seeking an experienced Operations Manager to lead and optimize our inbound operations. The role involves managing a large team, driving operational excellence, and ensuring efficient receiving and stowing of inventory while maintaining safety and quality standards.

Key job responsibilities
- Lead, develop, and manage a team of 100+ associates and multiple Area Managers
- Drive performance management, coaching, and career development initiatives
- Implement effective staffing strategies and workforce planning
- Foster a positive work culture and maintain high team engagement

A day in the life
- Own end-to-end inbound operations including receiving, stowing, and inventory control
- Achieve productivity targets while maintaining quality and safety standards
- Develop and implement process improvements to optimize operational efficiency
- Manage critical metrics including dock-to-stock time, inventory accuracy, and productivity
- Coordinate with other departments to ensure smooth material flow

**BASIC QUALIFICATIONS**:

- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in employee and performance management

**PREFERRED QUALIFICATIONS**:

- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Speak, write, and read fluently in English