Intern

Overview and Summary:
This person will support the delivery of client services. This person will use financial skills to execute high quality data-related projects and assignments with a high degree of accuracy and in a timely manner.

Essential Duties and Responsibilities:

- With manager guidance, plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.
- Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high quality data.
- Tracks, processes, analyzes and verifies data in order to improve accuracy and quality.
- Use financial skills to accurately monitor, update and maintain Urban Science internal software systems.
- Adheres to quality control standards for Urban Science and client organizations.
- Coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality.
- Effectively responds to client inquiries/requests in a timely manner to help improve client satisfaction.
- Proactively communicates with management to provide updates and report issues in a timely manner.
- Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).
- Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.
- Works with manager in completing own annual goal setting and performance review in a timely manner.

Works with manager to prioritize other duties as assigned

Qualifications - Education and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or competency needed for successful performance in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- **_ Verbal Communication:_**_ _**Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others
- **_ Written Communication:_** Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure
- **_ Analytical Thinking:_** Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
- **_ Results Oriented:_** Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
- **_ Ethics & Integrity:_** Requires the ability to behave in a trustworthy & transparent manner
- **_ Teamwork & Cooperation:_** Requires the ability to work cooperatively with others and be part of a team
- **_ Self-Control:_** Requires the ability to keep emotions under control and to restrain from negative actions or behaviors
- **_ MS Office: _**Requires demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas, utilizing functions, and filtering, sorting and formatting of data; intermediate knowledge of MS Word and PowerPoint
- **_ Database:_** Working knowledge of relational database concepts, which require gathering and manipulating data manually is preferred; knowledge and experience with SQL is preferred
- **_ Finance:_** Requires knowledge interpreting and understanding finantial statements and balance sheets.

**EDUCATION and/or EXPERIENCE**: