Ict Internship

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration.

The Internship Programme aims at attracting talented students and graduates who have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities. Interns must be between 20 and 36 years old and should have less than two years of relevant working experience.

In general, the Internship Programme aims at attracting talented students and graduates who:
a) have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities;

b) are holding a scholarship for internship placements in international organizations and/or for whom internship is required to complete their studies; or

c) are sponsored by governmental/non governmental institutions and/or academia to work in specific areas relevant to both IOM and the sponsor.

d) are either enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent) or have graduated in the last 12 months.

e) are between 20 and 36 years of age.

Background Information

The internship will be for assisting in IT activities to ensure consistency and timelines of technical support provided to the duty station.

Under the direct supervision of the Information Technology Team Leader in Brasilia, and general supervision of the National Resource Management Officer (RMO) in the Brasilia office; and in close coordination with the Information Management Unit and ICT Focal Point at IOM Brazil headquarters. The internship will be based in Brasilia and is being offered for three months.

In particular she/he will assist with the operational activities of the Mission. Tasks will include:
Responsibilities: Learning Objectives

1. Assist in installing, configuring, upgrading, and maintaining systems, tools, and IT equipment (Computers, Smartphones, Satellite phones, Printers, Scanners, Monitors, Modems and Routers);
2. Monitor physical operation of the infrastructure (LAN equipment, wireless equipment, video conferencing equipment) and ISP Links to ensure its continued network services;
3. Providing first level support desk to desk for users with issues and remote support for users in other states;
6. Assist in keeping an updated inventory of software licenses and IT assets;
7. Give IT assist during IOM events, webinars, and meeting;
8. Support to other ICT activities;
9. Perform other duties as may be assigned by supervisor.

Qualifications: Education
Be enrolled in the final two academic year of an undergraduate school program in Computer Science, Information Technology, Information Systems, Computer Networking or any other related field. Or having completed the said program in the last 12 months.

Experience

Applicants are not required to have professional work experience. However, the following competencies are required:
Knowledge in installing and configuring software and hardware;
Knowledge in setup of computing equipment and access to LAN and Wireless LAN infrastructure;
Creativity: takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

**Skills**:Good organization skills; analytical and creative thinking.
Proficiency in computer skills: Word, Excel and databases.
Strong interpersonal and communication skills.

Languages
For this position, fluency in Portuguese is required (oral and written).
Working knowledge in Spanish and English is desirable.
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Travel required
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Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies - behavioural indicators
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a