Senior Operations Manager

**Location: São Paulo - Hybrid**The Operations Manager role is mainly to maintain and improve call center operations by monitoring system performance, to identify and solve problems, to prepare and do action plans, to proceed system audits and analyses, to manage system and process improvement, quality assurance programs, and implement the correct processes...

Job Description:As the Safety Operations Senior Manager, you will play a pivotal role in building the future of safety response operations. You will be responsible for build and overseeing critical incident emergencies, managing internal teams and business process outsourcing (BPO) related to safety operations, and ensuring optimal safety performance through...

Senior Trading Operations Manager – Bebeefinancial • São Paulo, Brasil Descrição da vaga Job Opportunity: We seek an experienced financial professional to lead our trading operations, managing daily P&L, risk, treasury, and counterparty management tasks. Key Responsibilities Trade capture, confirmations, settlements, and reconciliations Daily P&L /...

Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...

Senior Operations Manager Job Description This role is responsible for overseeing the overall operations in Brazil. The ideal candidate will have a strong understanding of end-to-end operational processes, resource planning, team leadership, motivation, and development. The position involves managing a team to ensure compliance with company policies and...

Senior Operations Manager Job Description This role is responsible for overseeing the overall operations in Brazil. The ideal candidate will have a strong understanding of end-to-end operational processes, resource planning, team leadership, motivation, and development. The position involves managing a team to ensure compliance with company policies and...

**Drive excellence in client management - become our Operations Account Manager**: **J**ob Title**:Operations Account Manager **Department**:Customer Services **Location (primary)**:Sao Paolo, Brasil; Orlando, USA **In this role you will** Reporting to the Head of Global Operations Account Management, the Account Manager is a point of contact for...

**Drive excellence in client management - become our Operations Account Manager**:**J**ob Title**:Operations Account Manager**Department**:Customer Services**Location (primary)**:Sao Paolo, Brasil; Orlando, USA**In this role you will**Reporting to the Head of Global Operations Account Management, the Account Manager is a point of contact for internal and...

Safety Operations Senior Manager As the Safety Operations Senior Manager, you will play a pivotal role in building the future of safety response operations. You will be responsible for building and overseeing critical incident emergencies, managing internal teams and business process outsourcing (BPO) related to safety operations, and ensuring optimal safety...

Key ResponsibilitiesProvide timely and meaningful reporting to senior management.Plan and implement strategies to ensure account profitability.Handle client interactions and manage escalations (calls or in-person).Conduct regular reviews with Account Managers and other departments to ensure SLA adherence.Monitor daily productivity against defined service...