Operations Manager

1 semana atrás

São Paulo, Brasil Gear Inc. Tempo inteiro

Urgent Hiring Operations Manager-Brazil

Introduction

Key skills and experience
- At least 2 years of working experience as an Operations Manager or equivalent role in a BPO (Business Process Outsourcing) setup;
- Managed at least 100 staff across multiple lines of business;
- Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely;
- Proven track record of meeting and delivering targets and commitments;
- Content moderation environment work experience is a plus but not required;
- Proficient in Google Suite and online collaboration tools is a plus;
- Capable of building productive business relationships with clients;
- Strong organizational, managerial, critical thinking, creative thinking, problem-solving,
- decision-making, and analytical skills;
- Willing to work on public holidays and shifting schedules, including night shifts when needed.

Responsibility
- Overall in charge of managing program operations and KPIs set by the client, such as Quality Efficiencies, Staffing, and Service Level;
- Effective collaboration with team members and co-managers, immediate superior, and others

Support, groups/departments such as GA, HR, Recruitment, IT, Training and Quality, and Workforce Management define action plans that resolve issues and drive continuous improvement;
- Daily communication with the client to align expectations;
- Host internal and external Business reviews regularly and present operational performance, clearly communicate insights, and ensure all operational concerns are addressed;
- Manage program daily and monthly operating metrics within budgeted expense parameters;
- Develop, manage, and maintain employee productivity goals against departmental standards;
- Produce monthly operating reports detailing center activity, trend analysis, goals/objective status, and special projects;
- Coordinate with the Site Senior Manager on Human Resource recruiting, training, development, and retention.

Pay: From R$26,970.00 per month

Application Question(s):

- Do you have legal Authority to work in Sao Paulo, Brazil?

Work Location: In person

Application Deadline: 30/12/2024

  • Operations Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil Hsbc Tempo inteiro

    -Job descriptionThe Operations Manager is responsible for managing and leading the operations processing of some products and part of the team supporting them in the trade lifecycle activities which include but is not limitted to Trade Validation, Confirmation and Affirmation, Pre-matching, Settlement, Reconciliations, among others;The Operations Manager is...

  • Operations Excellence Manager

    Há 6 dias

    São Paulo, São Paulo, Brasil beBeeoperations Tempo inteiro R$90.000 - R$120.000

    Operations Excellence ManagerWe are seeking a skilled and motivated Operations Excellence Manager to join our team.

  • Strategic Operations Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeoperations Tempo inteiro R$800.000 - R$1.200.000

    Job Title: Strategic Operations ManagerWe are seeking a highly skilled Strategic Operations Manager to join our team. This individual will be responsible for developing and executing comprehensive HR operations policies and SOPs that align with business goals and compliance requirements.

  • Strategic Operations Manager

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeStrategic Tempo inteiro R$1.000.000 - R$1.200.000

    Job Title: Strategic Operations Manager">Job SummaryWe are seeking a highly skilled and experienced Strategic Operations Manager to join our team. The ideal candidate will have a strong background in project management, contract administration, and camp management services.

  • Financial Operations Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeAccountant Tempo inteiro R$80.000 - R$100.000

    Job Title: Financial Operations ManagerOverview:We are seeking a skilled Financial Operations Manager to drive our customer experience strategy forward. The ideal candidate will be passionate about delivering exceptional internal and external customer experiences, highly motivated, intellectually curious, analytical, and possess an entrepreneurial...

  • Supply Chain Operations Manager

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeSupplyChain Tempo inteiro R$87.654 - R$123.456

    Job Title:Supply Chain Operations ManagerWe are seeking a skilled Supply Chain Operations Manager to oversee the end-to-end management of inventory and distribution operations.

  • Operations Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeTraffic Tempo inteiro R$80.000 - R$150.000

    Job DescriptionWe are seeking a highly skilled Traffic Operations Manager to join our team. The ideal candidate will have experience in managing user traffic, leveraging data insights, and collaborating with cross-functional teams.This role requires strong analytical skills, proficiency in SQL and Excel/Google Sheets, and excellent communication and...

  • Operations Manager Position

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeMessaging Tempo inteiro R$90.000 - R$120.000

    Messaging Operations Manager Role OverviewWe are seeking a highly skilled Messaging Operations Manager to drive growth and optimize deal execution for our global clients. This critical role involves managing vendor negotiations, pricing checks, and collaborating closely with the sales team to ensure smooth deal execution.Key Responsibilities:Vendor...

  • Operations Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeLogistics Tempo inteiro R$52.000 - R$83.000

    Operations Manager Job SummaryThis role involves overseeing the operational end-to-end process, from product search to delivery.Main ResponsibilitiesCoordinate pickup and drop-off logisticsMonitor vehicle arrivals and departures in real-timeAlign processes between third-party logistics providers and our organizationTrack in-scope operation returns and...

  • Strategy & Operations Manager Br

    2 semanas atrás

    São Paulo, São Paulo, Brasil Lindh Executive Search Tempo inteiro

    We're working with one of the leaders in D2C health in the market, and looking for a Strategy & Operations Manager BR to drive high-impact initiatives for one of their categories.This role is about building, solving, and scaling — from launching new initiatives and improving retention to building systems that enable operational excellence.What You'll...