HR Shared Services Manager

**Req Id**:10972**Job Family**:HR - HR Management**Location**:Rio de Janeiro, BR, 20021-290**Energy is a fundamental basic need of our society. Fossil fuels, including oil, are an essential source of energy and will remain so until renewable energies have the capacity to meet the growing demand for energy.**

**Nearly 5,000 SBMers globally are proud to design, build and operate floating facilities that produce more than 1% of the world’s oil. We do it in the safest, most affordable, and most sustainable way. And we continuously strive to reduce emissions, in line with our emissionZEROTM program.**

**As a leader in floating technologies for the oil and gas industry, we recognize the significant importance of climate change and the growing need for renewable energy. We invest in products and services that enable the transition towards renewable energy, with a focus on Floating Offshore Wind, Wave Energy, and Carbon Capture and Storage. In addition, we also develop Smart Digital Services to improve and support everything we do.**

**Oceans play a central role in producing the energy of today and of tomorrow. We work together with the world’s leading energy companies to make that happen. We act responsibly and ethically so that communities where we operate benefit from our presence and activities.**

**We are committed to sharing our experience to deliver safe, sustainable, and affordable energy from the oceans for generations to come.**

**We are Energy. Committed.**

**#OGJS**

**ROLE PROFILE**
- The HR shared Services Manager will a lead a team which deliver HR services such Payroll & Benefits, HR Administrative tasks, Documentation management, and Reporting. He will also serve as the first point of contact for HR related questions with a primary focus of customer service delivery researching concerns and making recommendations that promote positive employee relations. Also provide executional support across the HR Shared Services team.**ROLE RESPONSABILITIES**
- Manage, lead and develop the Brazil HR Shared Services team to ensure a positive and efficient customer service experience through effective delivery and execution of HR services and processes
- Project Manager in partner with legal, HR business partners, Operations and payroll/financial functions to implement practices to be in compliance with national, state and local employment laws.
- Assist in collaboration with the HRIS team to design technology solutions required to administer program expectations at the appropriate scale of business need.
- Keep staff up to date on continuous regulatory changes.
- Strong process improvement capabilities which include the ability to lead, facilitate, influence, and organize
- Ability to prioritize and manage multiple projects simultaneously
- Lead and assist the HR Shared Service Team with resolving requests and responding to inquiries within the ServiceNow system across a wide variety of HR questions related to Pension, Onboarding, Leave of Absence, Benefits and Employment Relations issues.
- Partner with HR Compliance Manager to identify, review and document procedures to ensure all compliance requirements are communicated, as well as, enforced that directly relate to HR Shared Services Team responsibilities (Onboarding, Leave of Absence, Pension, Workers Compensation, etc.). Partner with HR Compliance Manager to report and resolve any compliance issues, implement new requirements, review, and document processes to ensure they meet regulated compliance requirements.
- Produce reports and analyze data according to the Global Reporting & Analytics strategy

**ROLE REQUIREMENTS**
- Bachelor's degree completed
- Minimum 3-5 years’ experience in management of a HR Shared Services Team
- Excellent English verbal and written communication skills
- Experience with high level of customer service deliverables preferred
- Experience in process optimization and continuous improvement preferred
- Ability to work independently and effectively prioritize work and manage deadlines
- Ability to multitask simultaneously and successfully
- Proficient attention to detail
- Excellent interpersonal and relationship management skills
- Ability to communicate, coach and influence internal and external stakeholders
- Ability to work in a fast-paced and changing environment
- Strong follow-through skills and ability to resolve issues promptly
- Excellent verbal and written communication skills
- Demonstrated problem-solving ability
- Ability to maintain highly confidential employee information and files
- Experience with HRIS (SuccessFactors), Payroll System (RM Labore) and ServiceNow preferred
- Proficient in Microsoft Office and experience with case management technology preferred.

**GENERAL INFORMATION**- SBM Offshore is proud to be an Equal Employment Opportunity and Affirmative Action employer. SBM Offshore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-di