Senior Learning Facilitator

**Job Description Summary**: GE Vernova brings together GE's portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable and sustainable energy, while helping our customer power economies and deliver the electricity that is vital to health, safety, security and improved quality of life.

The Instructor is tasked with delivering high-quality, engaging, and effective training sessions on GEV AEMS Reliance and future GridOS AEMS products. This role involves educating a diverse group of learners to equip them with the necessary knowledge and skills to efficiently utilize the software. Responsibilities include crafting an interactive and supportive learning environment using various teaching methods such as lectures, demonstrations, and hands-on exercises. The Instructor maintains up-to-date course materials and collaborates with the Content/Curriculum Development team to ensure accurate and timely delivery of content.

In addition, the Instructor assesses participant progress, provides constructive feedback, and continuously enhances their own knowledge to remain abreast of the latest software features and best practices. Through ongoing collaboration with stakeholders and Subject Matter Experts (SMEs), the Instructor ensures that the training aligns with organizational goals and addresses user needs effectively.

**Roles and Responsibilities**

**Training Delivery**:

- Lead training sessions, both remote and in-person, to ensure participants understand the Grid Software products’ features, capabilities, and how to use it effectively.
- Use a variety of teaching methods, such as lectures, demonstrations, and hands-on exercises to accommodate different learning styles.

**Engagement and Motivation**:

- Foster an interactive and engaging learning environment to keep participants motivated and interested.
- Encourage participants through Q&A sessions, group activities, and interactive demonstrations.

**Assessment and Evaluation**:

- Maintain assessments to measure learners’ understanding and skills.
- Provide constructive feedback and offer additional resources for learners who need help.
- Instructor will encourage participant feedback to assess participant knowledge, instructor effectiveness, and to determine the effectiveness of the training.

**Documentation and Reporting**:

- Keep records of participant progress and attendance.
- Curriculum and Course Material Development:

- Maintain up-to-date training materials, including presentations, user manuals, and hands-on labs, tailored to the specific Grid Software product and the leaners’ needs.
- Update training content regularly to reflect new software releases, features, and best practices.
- Provide input to the Content/Curriculum Development team to ensure the development of accurate and timely courseware.

**Product Knowledge Maintenance**:

- Stay up to date with the latest developments, features, and functionalities of the assigned Grid Software products.
- Continuously improve the instructor’s own knowledge and skills to ensure they deliver the most current and accurate information to learners.
- Collaboration with Stakeholders
- Work closely with internal and external stakeholders/SMEs to ensure training content aligns with the software’s roadmap and meets user needs.
- This is an Individual Contributor role.

**Required Qualifications**
- Graduate/Post-Graduate: Power Systems Engineer and/or Computer Science Engineer
- Foundational knowledge of the Electic Utility Sector
- Proven Expertise in GEV Reliance (3-5+ Years), Specializing in Customization, Configuration, Complex Calculations, and System Integration
- Understanding/background in programming in C/C++/Java and databases (Oracle/SQL).
- Experience working in Linux/Unix environments.
- Knowledge of shell scripting for task automation.
- In-depth knowledge of GridOS technologies and product experience with K8, Kafka, Linux, etc.
- Strong understanding of the GridOS platform, including Foundation, DDLR, Data Fabric.
- Proven experience with instructional methodologies and teaching techniques.
- Strong presentation and facilitation skills, with the ability to engage and motivate learners.
- Proficiency in Microsoft Office Suite and other relevant software tools.
- Experience in diverse learning environments, including in-person and remote formats.
- Willingness to work across multiple global time zones, including, but not limited to, India, Europe, North America.
- Open for domestic and international travel.
- _ Brazil Applicants_: must reside in Brazil and hold legal authorization to work

**Desired Characteristics**
- Exceptional communicator with strong customer service skills and a proactive, responsive approach.
- Excellent verbal and written communication abilities to effectively convey information and engage with others.
- Experience in software development or implementation, wit