Salesforce Technical Specialist

**Purpose in Every Position.**

At Velocity Global, we believe that success knows no borders—and it's built by teams working together across them. Our unified, tech-enabled platform empowers businesses to hire, pay, and support talent in 185+ countries, making global growth not just possible, but seamless. Behind every expansion and every solution is a spirit of collaboration between our teams and the companies we serve. With AI-powered tools and human-first service, we simplify the complexity of global workforce management so businesses can focus on what matters: their people, their purpose, and their potential.

**Where Your Work Moves the Needle.**

At Velocity Global, every team member helps shape our success. When you join us, you don't just fill a role—you live our values. They guide how we work, collaborate, and make an impact across borders. By bringing these principles to life, you'll help us grow stronger, move faster, and lead the future of global work.

**What Makes You a Great Fit**:
Velocity Global is seeking a technically-oriented Salesforce Specialist who can architect and implement complex solutions across our platform, with a strong focus on AI integration and advanced automation workflows. This role sits at the intersection of Salesforce platform expertise, automation engineering, and emerging AI technologies, supporting our global operations.
- Based in Colombia (Remote). Must be legally authorized to work in Colombia_

**Language Requirements**:

- Professional fluency in English (written and verbal) - Required
- Must be comfortable leading technical discussions in English with global stakeholders
- Ability to create technical documentation in English

**How You'll Make an Impact**:

- Architect workflows incorporating LLMs (like OpenAI's GPT models) and AI services into business processes
- Build and maintain cross-platform integrations and intelligent workflows using RESTful APIs
- Create and maintain technical documentation for all customizations and integrations
- Lead technical solution design sessions with stakeholders
- Manage API integrations between Salesforce and other enterprise systems
- Develop and maintain complex validation rules, formula fields, and flows
- Drive technical best practices and innovation across the platform

**Let's Connect If You**:

- 3+ years of Salesforce platform experience
- Experience integrating AI/LLM services (OpenAI, Claude, etc.) into business workflows
- Experience working with Sales Apps - ZoomInfo, Outreach, LI Navigator
- Strong understanding of RESTful APIs, JavaScript, and integration concepts
- Experience with Flow Builder and process automation tools
- Understanding of Apex concepts (nice to have)
- Experience with Lightning Web Components (nice to have)
- Understanding of DevOps practices and release management
- Salesforce certifications: Administrator (required), Platform App Builder (required)

**AI & Automation Expertise**:

- Experience building automated workflows that leverage AI services
- Knowledge of AI prompt engineering and optimization
- Ability to design error handling and fallback scenarios for AI-powered workflows
- Experience with AI-enhanced data processing and enrichment
- Understanding of AI ethics and best practices for responsible implementation

**Key Competencies**:

- Strong analytical and problem-solving skills
- Ability to translate business requirements into technical solutions
- Experience building multi-step automation workflows across different platforms
- Excellent documentation and communication skills
- Experience working in a global organization
- Project management capabilities

**Additional Requirements**:

- Ability to work in EST/EDT time zone hours
- Experience working in global, distributed teams
- Strong cross-cultural communication skills
- Experience working with US-based stakeholders preferred

**What We Offer**:

- Competitive salary in Colombian market
- Private health insurance
- Remote-first work environment
- Professional development opportunities
- Global exposure and impact
- Collaborative and innovative culture
- Equipment provided
- Opportunity to work with cutting-edge AI technologies

LI-Remote

**Our Commitment to You**

At Velocity Global, we're committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:

- **Flexible Time Off** - Take the time you need to recharge.
- **Parental Leave** - Support for growing families.
- **Health and Dental Insurance** - Where applicable, to cover you and your loved ones.
- **Retirement Savings + Employee Incentive Plan** - Plan for the future while sharing our success.

Please visit our career page for more information.