Operations Analyst

Há 4 dias

Sao Paulo, Brasil Rappi Tempo inteiro

**YOUR NEXT STEP IS AT RAPPI**

Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users. As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent.Hey, keep it in mind that Rappi is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age, disability or background. You'll be most welcome here**Role Objective**:

- Rappi is looking for an operations analyst. In this position you will work with data to find insights that improve our operation and problems that can be solved with action plans, controlling our KPI's and ensuring the best level of service for our customers.

**Main Responsibilities**:

- Operational activities of routine to maintain indicators
- Analysis of worst offenders in operational metrics
- Meetings with local and global operations team
- Meetings with the commercial team to implement the action plan (indirect leadership)
- Presentations of indicators to stakeholders
- Live monitoring

**Key Requirements**:

- Advanced English or Spanish
- Analytical Skills
- Ownership
- Resilience

**Desired Requirements**:

- SQL
- Python
- He leído y acepto la Autorización de Datos Personales de Rappi S.A.S-
- Conforme a la Política de Tratamiento de Datos Personales
I have read and accept the Authorization of Personal Data from Rappi S.A.S-
- In accordance with the Personal Data Treatment Policy

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