Solution Specialist Manager

**Solution Specialist Manager - AI Workforce and Business Process**:
São Paulo, Brazil

Date posted

**Aug 06, 2025**
- Job number

**1854318**
- Work site

**Up to 50% work from home**
- Travel

**25-50**%**
- Role type

**People Manager**
- Profession

**Sales**
- Discipline

**Solution Area Specialists**
- Employment type

**Full-Time**

**Overview**:

- Do you thrive in a high-performing, fast-paced environment where innovation, customer obsession, and AI transformation are at the heart of everything you do? Are you passionate about leading teams, driving impact, and shaping the future of work and business? If so, we’re looking for you

At Microsoft Brazil, we are shaping the future of sales by building a world-class, AI-powered organization—deeply connected to our customers, partners, and communities. By uniting the strengths of **Modern Work** and **Business Applications** into a single, high-impact **AI Workforce and Business Process team**, we are empowering organizations across Brazil to reimagine productivity, collaboration, and business transformation.

We are more than a sales team—we are a culture of growth, inclusion, and purpose. Here, you’ll lead a diverse, high-performing team of Solution Area Specialists, empowering them to deliver transformative outcomes through Microsoft 365, Copilot, Dynamics 365, and Power Platform.

As an **Solution Specialist Manager - AI Workforce and Business Process** you will guide strategy, coach for excellence, and drive execution across the AI Workforce and AI Business Process opportunity landscape. You’ll partner across functions to accelerate customer value, scale adoption, and lead your team through the next wave of AI transformation.

This is your opportunity to shape the future of business in Brazil—while accelerating your own career growth in one of Microsoft’s most strategic leadership roles.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, pioneer new ways to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Qualifications**:
**Required/minimum qualifications**
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.
- 6+ years solution or services sales experience.
- 3+ years people management experience.
- Fluency In Brazilian Portuguese and English.

**Additional or preferred qualifications**
- Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.

**Responsibilities**:
**Customer Engagement**
- Ensures teams adhere to sales frameworks and guidelines to assess and qualify sales opportunities, ensuring alignment with AI-enhanced sales methodologies and best practices. Leverages expertise in strategy development to empower teams in securing complex, high-value deals. Drives collaboration across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to lead deal orchestration and ensure effective handoffs throughout the deal lifecycle. Coaches team on advancing best practices to obtain customer commitment, secure deals, and reduce exposure to risks that impacts sales success across the territory.
- Coaches team on leading the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. Leads partner teams, resources and fosters lasting relationships that activate co-selling strategies and drive partner attach to each opportunity through every stage in the sales lifecycle. Leads team on leading partner organization connections (i.e. GPS) that lead to enduring relationships, share gains, partner health and alignment with execution plans to accelerate customer value realization at scale.

**Sales & Pipeline Management**
- Sets the direction for business analysis and the emerging opportunities to refine the customer portfolio and foster customer innovation across multiple teams. Advocates for the adoption of technologies (e.g., AI sales agents, automation, Power Platforms) to drive growth across the territory. Provides strategic direction and guidance across teams on integrating propensity, renewal, consumption, and usage data to prioritize sales s