Talent Success Lead

Há 3 dias

São Paulo, Brasil Turing Tempo inteiro

Location: São Paulo, Brazil

**About Turing**

We are seeking an experienced HR Help Desk | Talent Success Lead to oversee and optimize our talent support processes, ensuring excellence in service delivery and operational efficiency. This role requires a strategic mindset, hands-on leadership skills, and a strong ability to manage cross-functional initiatives in a dynamic and multicultural environment.

**Key Responsibilities**:

- **Team Leadership**: Lead and mentor a multicultural team of 4 members, fostering a collaborative culture and driving high performance to deliver exceptional support for talents globally.
- **Project and Process Management**: Manage and continuously improve HR processes and projects to ensure alignment with business needs, driving operational efficiency and service excellence.
- **Core Processes Oversight**:

- Oversee talent transitions between different clients, ensuring a seamless and compliant process.
- Manage the offboarding process and related requests, maintaining a positive talent experience and ensuring proper documentation.
- Conduct payroll audits and simulation checks, ensuring accuracy and compliance in payroll processing.
- **Technology and Innovation**: Drive improvements in the current support processes by implementing automations and technology solutions to increase agility and enhance day-to-day operations.
- **Operational Excellence**: Oversee the standardization of support procedures, ensuring consistency, efficiency, and quality across all HR support activities.
- **Payroll Accuracy**: Perform regular audits to verify time tracking and payroll data, ensuring accuracy and compliance for all team members.
- **Cross-functional Collaboration**: Partner with various departments to maintain the integrity and accuracy of talent data across all HR systems and platforms.

**Key Qualifications**:

- Proven experience in leading HR operations teams and projects.
- Strong expertise in process optimization and standardization.
- Experience with HR systems and platforms, including AI-based solutions.
- Excellent organizational and analytical skills.
- Ability to work effectively in a multicultural and cross-functional environment.
- Attention to detail, especially in data accuracy and compliance.
- Experience in remote and fast-paced environments.
- Adaptability to an environment that changes frequently based on business needs.

**Advantages of joining Turing**:

- Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
- Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
- Competitive compensation
- Flexible working hours
- Full-time remote opportunity

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