Consultor Demanda Sr

**Payments/Treasury & Helpdesk/Issue Resolution Associate**:
**Responsibilities**:

- Perform accounting activities related to Payments and Treasury processes such as payment processing, investigation of rejections, maintaining relationship with banks and ensure appropriate access and trainings, preparation of forecasts
- Provide P2P process research and proactively identify and resolve issues and risks as necessary
- Act as single point of contact in case of relevant Market urgent and complex requests; educate internal users on the process and how to retrieve information on their own to limit to number of queries that are received by P2P Team
- Answer all incoming queries in helpdesk ticketing tool
- Monitoring and escalating End User queue to ensure invoices are paid within due date
- Ensure balance confirmation requests/statements from vendor or market Colleagues are answered timely
- Analyze the data, draw conclusions, support with preparation of BSR decks
- Responsible for the timely reporting of key financials and compliance with Key Performance Indicators (KPIs) and Service Level agreements (SLAs)
- Manage applicable technology systems and follow procedures for, performing month end activities to include GL and Sub-Ledger reconciliation for Accounts Payable, as well as processing of cash disbursements / urgent payments
- Ensure robust compliance environment with SOX, internal controls, accounting policies and procedures
- Assist Accounts Payable Team Lead, P2P Manager and Global Process Owner (GPO) in identifying and implementing process improvement s and best practices within Accounts Payable area

**Requirements**:

- Minimum 2 years of professional experience preferably in AP processes
- Experience working in SSC/BPO environment would be an asset
- Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (SAP / Oracle)
- Good command of English
- Ability to work in culturally diverse teams
- Customer focused with strong interpersonal and communication skills

**We offer**:

- Contract of employment
- Learning and developing programs
- Comprehensive Benefits package
- Possibility to work remotely
- Flexible working hours

**About Zoetis**
At Zoetis we are passionate about our customers and the animals in their care. We discover, develop and manufacture the world's most innovative and effective products for animal health-medicines, vaccines, diagnostics, genetic tests, biodevices-and we are creating the next generation of integrated solutions and services to support this evolving industry. We know our people drive our success. Our colleagues are proud of our company culture and the meaningful role we play in caring for animals. The Zoetis Core Beliefs define the commitments we make to our colleagues, customers and stakeholders every day. They have guided the creation of our award-winning workplace and our proud position as a leading partner of choice in animal health.

**Diversity, Equity & Inclusion**
Our Colleagues Make the Difference, and we know their differences make Zoetis stronger. We strive to create an environment where each colleague feels valued and cared for and where we can be our best every day. Our Diversity, Equity & Inclusion (DE&I) focus and commitment begins with our leadership team of diverse backgrounds, experiences and ethnicities (50% of our executive team members are women), and it is demonstrated in our support of our colleagues and industry. Our Diversity, Equity & Inclusion Council, representing colleagues across locations, functions and communities, serve as ambassadors and champions for DE&I initiatives. In addition to the Diversity, Equity & Inclusion Council, Zoetis has six colleague resource groups that bring together colleagues who share similar backgrounds, experiences, or interests and work together toward goals aligned with our strategic business priorities.

Our commitment to advancing Diversity, Equity and Inclusion has earned us recognitions as a Best Place to Work for LGBTQ Equality, a 100 Best Company for Working Mothers, a Top Company for Executive Women, among many others.

For animals. For health. **For you.