Inside Sales Executive

The current vacancy is for an Inside Sales role for the Brazilian market. The role involves both inside sales and account management. This means you will be responsible for generating new business opportunities, managing existing accounts, and ensuring customer satisfaction. This role requires a proactive approach, excellent communication skills, and a strong understanding of sales strategies and account management.
- In this role, you will have to identify and qualify new sales opportunities through research, networking, and outbound calling. In addition, you will develop and execute effective sales strategies to meet or exceed sales targets. Last, you will present and promote our client products and services to potential customers.
- Our client needs you to build and maintain strong, long-lasting customer relationships. Serve as the primary point of contact for assigned accounts, addressing customer needs and concerns promptly. Develop a deep understanding of each account’s business, objectives, and challenges to provide tailored solutions.
- The primary accountability for this role is to conduct regular follow-ups with existing customers to ensure satisfaction and identify opportunities for upselling or cross-selling with internal teams to ensure timely and successful delivery of solutions according to customer needs and objectives. Coordinate with internal teams to ensure timely and successful delivery of solutions according to customer needs and objectives. Gather and analyse customer feedback to improve products and services.
- You are responsible for maintaining accurate records of all sales activities, customer interactions, and opportunities in the CRM system. Provide regular reports on sales performance, market trends, and customer feedback to the management team.

The role will be of interest to individuals who have a positive mindset about sales and strive to perform at a high standard. You will know that there are levels of behaviour that are expected of a professional salesperson. You will be able to work as part of a team but also be able to be very disciplined whilst working remotely. You will have a keen interest in sales processes, enabling systems and sales techniques.

**Structure**
- You will report to the Inside Sales Team Manager and your primary working place will be remote.
- The role is based on a 40 hours’ week from Mondays to Fridays
- The contract provided will be a freelance contract

**Individual Skills & Attributes**
- Strong focus and interest in sales career development
- High quality inter-personal skills which are critical for external customer management and internal inter-colleague / inter-team collaboration
- Strong work ethic and “can do” attitude, based on razor-sharp focus on meeting sales and business objectives.
- Strong overall business and commercial “intellect”, with passion to work in a fast-moving business working environment

**Personal Characteristics**

To join this inside sales team, we are looking for people who can recognise that they have or are motivated to develop many of the following characteristics:

- Digital native with business curiosity
- Agility and willingness to learn new things
- Be able to adapt behaviours to different sales scenarios and situations
- Have an orientation for detail
- Know that in any sales role, persistence is a critical success factor
- Be able to show initiative
- Be able to have authority in your communication style when dealing with clients and prospects
- Sales requires the scientific use of good personal energy
- Be self-aware and be able to develop your own situational judgement
- You will have a keen interest in business and building on your own business acumen

**Minimum Job Requirements**
- Fluency in Portuguese, written and spoken, this is a mandatory requirement for this role
- Excellent communication skills in English, written and spoken.
- Bachelor’s Degree
- Some experience or transferable skill from a previous role related to a sales, marketing or sales support role
- Experience of working to time-based targets
- Relevant professional / career experience is ideal, but we understand that this may be limited, for example in the case of newly qualified graduates - in these cases demonstrating some working experience during studies (e.g. business traineeship or internship) is important.

**Why us?**:

- Part of an extraordinarily successful and elite performing team that has a unique multi-cultural environment and spirit
- Attractive Salary including a performance-based bonus
- Up to 42 days of remote work allowance
- Ongoing personal development through coaching and training as well as external courses, including promotions and growth positions
- Occasional travel to our client sites including domestic and international client events
- Max ASP is an inclusive and non-judgmental workplace, open to all backgrounds, nationalities, and genders

**About us**: