Customer Quality Terminologist

**Customer Quality Terminologist**

**About RWS**:
RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business-critical content at scale and enabling the protection and realization of their innovations.
Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.
Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.
Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

**RWS Division**:
**About The Role**:
RWS is looking for a Customer Quality Terminologist with a keen eye for detail, interested in Localization, Linguistics, or Translation to work with us in a multicultural environment.
Our client is a Fortune 100 company located on the US West Coast. Quality Terminologists will be asked to develop and maintain multilingual terminology assets on behalf of the client and also lead and coordinate the client’s requests with translation/language teams.

**Responsibilities**:

- Develop and maintain multilingual and monolingual terminology assets
- Identify key terms and defining concepts in support of localization and content publishing
- Lead and coordinate linguistic and terminological requests with translation/language teams
- Active contributor to process and system improvements
- Use the client’s proprietary terminology management and process management tools

**Skills & Experience Requirements**:

- Excellent communication skills and ability to collaborate as part of cross-functional teams
- Excellent research and analytical skills with linguistic and multicultural expertise
- Ability to achieve work objectives efficiently and on a timely manner
- Ability to troubleshoot and solve terminology-related escalations and issues
- Very good organizational skills and detail-oriented; ability to work under pressure and prioritize efficiently
- 3+ years’ work-related experience (including linguist and terminology management experience)
- Bachelor’s degree in linguistics
- Position to cover the time between USA/UK (will cover at the minimum between 8-10am PT)
- Languages: Native or near-native English Required with an additional foreign language, preferred
- Software: Familiarity with Microsoft tools

**Life at RWS** - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.

**Recruitment Agencies**: RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

Category

Linguistic Services and Quality Management

Job Type

Full-time