Project Associate

2 semanas atrás

Porto Alegre, Brasil SAP Tempo inteiro

**We help the world run better**

**Job Duties include**:

- Provide deployment, testing, and support services for online courseware in the SAP SuccessFactors Learning Management System (LMS).
- Provide exceptional customer service.
- Provide timely, detailed documentation of all customer/partner interactions and test results according to established support processes and tools.
- Assume other duties as assigned or required.

**EDUCATION AND WORK EXPERIENCE**

**Required Qualifications**:

- Bachelor’s Degree in relevant field including business, IT or other computer-related field with 0-2 years of relevant work experience including internships.
- Detail-oriented, customer focused, and technically-inclined problem solver.
- Enthusiastic, self-starter, with excellent communication and interpersonal skills.
- Ability to work as part of a team and as an individual contributor.
- English/Spanish/Portuguese - strongly proficient in speaking and writing all three languages.

**Optional/Preferred Qualifications**:

- Customer Support experience.
- knowledge of JavaScript, HTML, XML a plus.
- Knowledge of network architecture, and TCP/IP a plus.
- Knowledge of the AICC and SCORM learning standards a plus.
- Experience with a Learning Management System (LMS), preferably SuccessFactors Learning.

Position open to all states of Brazil.

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 335207 | Work Area: Education and Training | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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