Commercial Support Analyst

**The Role**:
**What is the role?**

Shell Energy Brasil is a trading company responsible to be the single customer and market interface for downstream power, gas and environmental products activities in Brazil. The role reports to Origination Manager Brazil, which is part of the Shell Trading & Supply Global Structure, a vibrant business of Shell plc specialized in the commercialization of all worldwide commodities.

This position is the main responsible for the settlement’s activities including system registry, invoicing and payments through a third-party Contractor, is also the first point of contact for customer support and plays an important role as controller of Contractor performance and shell end-to-end processes impacting the settlements.

**Responsibilities**:

- Back Office Support:

- Responsible for operationalizing the Power deals to Shell's best commercial advantage, ensuring that trading transactions are entered correctly into the relevant systems, working with traders and stakeholders to help manage the life of a deal as well as analyze transactions.
- Coordinate the invoicing and payments through third party, acting as quality assurance, guarantee the payment and receivable of all deals closed as well as payments of supplier’s contracts.
- Responsible for registering Power Contracts in CCEE.
- Office Infrastructure:

- Coordinate local facilities and infrastructure at SEB office, directly or through third party suppliers, including the management of supplier’s contracts
- Support SEB team in administrative routines
- Counterparty Onboarding Focal Point assurance: support Onboarding Focal Points (COFs) and commercial team to collect the proper documents and data from customers. Guarantee system maintenance and integration.
- Assure Records Management, Data Quality, Data Privacy and Data Security.
- Comply with Shell Policies and Rules and guarantee 100% of mandatory training

**What we need from you**
- Must have legal authorization to work in the Brazil on a full-time basis for anyone other than current employer.
- Bachelor’s Degree required
- Minimum of (3) three years of work experience in Back-office activities.
- Strong analytical skills and an attention to detail.
- Fluent in English and Portuguese
- Strong Excel skills
- Innovative and learner mindset that can take a systematic and analytical approach to problem solving. Ability to work with large amounts of data and present them in a simple and coherent format.
- Ability to communicate concisely and clearly to build the trust of the stakeholders
- Strong stakeholder engagement, collaboration, and teamwork mindset
- Project management and continuous improvement experience is preferrable

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

**An innovative place to work**

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

**An inclusive place to work**

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment - one where you can express your ideas, extend your skills and reach your potential
- We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
- We’re closing the gender gap - whether t