IT Operation Especialist

IT Operation Especialist

**Location**:Campinas, São Paulo, BR**Division**: BENTELER Automotive
- **Functional Area**: IT
- **Career Level**: Professional
- **Contract Type**: Permanent/Full-time
- **Weekly Working Hours**: 40.00
- **Required Languages**: Portuguese; English
- **Requisition ID**: 37912- At BENTELER, we make it possible. From promoting individual talents to international career prospects, or from generous opportunities for designing your career to personal development opportunities—at BENTELER, we always have answers to your questions about the future, based entirely on your personal needs. Diverse options that makes sure you can be anything and everything. Or, as we like to put it: BENTELER makes it happen**PROFILE REQUIREMENTS**

Graduation: University degree in computer science, business informatics or comparable education.

Professional experience: at least 5 years of infrastructure experience

Language: Advanced English

**ACTIVITIES**

Creation and operation of IT components in the IT infrastructure, platform and production sector (incl. operation SFA (Shop Floor Application) and data connection of production plants)

Active participation/implementation in the incident, problem and change and demand process (incl. software selection)

Creation of IT documentation / IT contingency plans and knowledge base articles / support of IT audits

Error analysis and resolution in 2nd level support in the responsible IT systems

Organisation and execution of functional tests

Quality assurance of IT platforms and infrastructures

Cooperation with CoE, SSC and Regional IT as well as active IT contact for the location

Main responsibility for the operational implementation of at least 1 CoE roadmaps and basic knowledge in all CoE areas

Compliance with predetermined processes and methods (incl. CMDB, Asset Mgmt.)

Advice and support of CoEs regarding technical solutions in operational operations

Coordination of internal and external service providers

Main responsibility for the operational implementation of at least 2 CoE roadmaps and basic knowledge in all CoE areas

Participation in the development of technical IT concepts for the transfer of repetitive activities to the SSC

Conception and control of implementations or adaptations of infrastructure and platform solutions (CoE roll-outs)

Ongoing optimization of the responsible systems

Main responsibility for the operational implementation of at least 2 additional CoE roadmaps

Takeover of project management in technical or sub-projects

Technical leadership/coordination of external experts

Ensuring IT security standards for the office

Implementation of proactive and reactive maintenance activities of the supervised IT systems to ensure ongoing operations

Implementation of quality management tasks/definition of quality standards

Ensuring IT security standards for production IT

**Your contact**
- Natana Ramos
BENTELER Human Resources
Phone: +55 19 2122-3217**Your new employer**
- The BENTELER Group always has the answer. That’s because in each of our divisions and at every one of our sites, you can benefit from the size and diversity of an international corporation with around 25,000 colleagues in nearly 27 countries.- The same is true in our BENTELER Automotive division. This is where intelligent solutions for the automotive world are born—and where we, as a partner, provide answers on central topics like safety, the environment, and efficiency to nearly every major automotive manufacturer. Whether it's the body, the chassis, or the engine, we’re constantly setting new standards with the products, materials, and technologies we develop and produce. Inventiveness that makes sure you can be and become anything. Or, as we like to put it: BENTELER makes it happen