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Icqa Operations Manager

2 semanas atrás

Recife, Brasil Amazon.com Tempo inteiro

DESCRIPTION

This position will be based in Recife region.
This specific Area Manager position has complete responsibility for overall Inventory Control and Quality Assurance.

Key job responsibilities

**Responsibilities**:

- Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations.
- Review & analysis of customer defect data with development of corresponding action plans to reduce defects.
- Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service.
- Partner with Area Managers & Operations Managers in the communication of policies.
- Follow up to ensure compliance & consistency for policies & procedures surrounding Inventory Control & Quality.
- Plan & execute cycle counts as described in each area of the facility.
- Establish & Maintain Inventory handling procedures within the building.
- Plan for & identify root causes of inventory deviation through cause & effect analysis.
- Lead & supervise associates in Inventory Control/Quality Assurance operations. Responsible for the overall direction, coordination, & evaluation of the operation.
- Carry out supervisory responsibilities in accordance with the organization's policies & procedures: to include interviewing & training exempt & nonexempt employees; full accountability for setting & meeting operational goals; strategic planning & forecasting; assigning & directing work; appraising performance; rewarding & disciplining employees; resolving problems; & staffing; as well as developing standard operating procedures.
- Drive process improvements & the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

BASIC QUALIFICATIONS
- Bachelor’s Degree;
- Inventory & Quality Assurance Management experience;
- Supervisory experience in a Distribution or Manufacturing environment;
- Fluent in Portuguese and Advanced in English;
- WMS, SQL, Excel and reports analyses experience.

PREFERRED QUALIFICATIONS
- Strong analytical, math, data analysis, listening & communication skills
- APICS certification
- Ability to show Inventory & Quality improvement in a continually improving environment
- Ability to quickly pick up various software systems and data analysis tools

Job details
- BRA, PE, Recife
- Fulfillment Associate